Immediate Opening! Outbound Call Specialist/Appointment Setter
Job Description
Job Title: Appointment Coordinator/Scheduler/Outbound Call SpecialistClassification: $16.90 Hourly/Full-Time/Plus CommissionWe are seeking an Appointment Coordinator/Setter to join our team!STEITZ & DER MANOUEL, INC. DBA ECOWATER SYSTEMS OF CENTRAL CALIFORNIAYou will be responsible for helping customers by setting appointments and coordinating the service schedule for filter changes, product and service information while resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and services.Call leads and set appointments.Document and update customer records based on interactions.Develop and maintain a knowledge base of the evolving products and services.​Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsSpanish Speaking is a PlusNeeds to be very punctual and reliableMust provide great customer service and a positive attitudeDriven to earn bonuses for going beyond individual goalsPaid TrainingAble to pass a background screenExperience:Customer Service: 1 year (Preferred)Sales Experience: 1 year (Preferred)