Vocational Rehabilitation Consultant

Vocational ConsultantDI & LTC Claims, OperationsFull-Time, Springfield, MAThe OpportunityAs a Disability Vocational Consultant, you will be responsible for file review and occupational analysis to determine specific occupational requirements to aid in the assessment of whether an insured meets the definition of disability. In this role, you will apply sound judgment, critical thinking, and focused decision-making.The TeamWe’re a team that works together to make sure every claim is handled with care and attention. By using better processes and smart technology, we aim to make things easier for our clients. We value working together, staying flexible, and welcoming different perspectives. Our team includes people with a wide range of skills—claim examiners, medical and financial experts. This enables us to help our clients in the best way possible.The Impact In this role as a Disability Vocational Consultant, you will collaborate closely with Disability Claim Examiners and Consultants as well as subject matter experts across medical, vocational, and financial disciplines. You will assist the claim examining staff in evaluating vocational information to determine eligibility for benefits under our policies. This position requires an understanding of functional capabilities as they apply to disabled employees’ ability to work.Key Responsibilities IncludeFile review and occupational analysis to determine specific occupational requirements to aid in the determination of whether an insured meets the definition of disabilityConduct procedure code reviews to determine activities pre and post onset of disability for medical and dental providersCoordinate functional capacity evaluations and reviewsConduct transferable skills analysis, assessment of work capacity, and labor market research to help assess existence of reasonable occupations in a specific geographical areaCollaborate with internal and external resources to identify tools and resources for claimants and employers that can be used to expedite return to work (RTW) effortsConduct ongoing research of various occupations, labor market trends, and state laws pertaining to vocational rehabilitationMinimum QualificationsMaster’s degree in Rehabilitation Counseling or currently pursuing with an anticipated graduation of 2026 or 2027Certified Rehabilitation Counselor (CRC) designation or must obtain within 6 months of hireIdeal QualificationsMaster’s degree in Rehabilitation CounselingCertified Rehabilitation Counselor (CRC) designation1+ years of vocational rehabilitation experience preferred, ideally in disability managementExcellent communication, both verbal and written, counseling, and interpersonal skillsFamiliarity with labor market analysis tools and vocational assessment methodologiesStrong understanding of RTW best practices and related human resources topicsWhat to Expect as Part of MassMutual and the TeamRegular meetings with the DI & LTC Claims teamFocused one-on-one meetings with your managerNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource GroupsAccess to learning content on Degreed and other informational platformsYour ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefitsMassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.