Server AssistantBusser

Server AssistantDepartment: Food & BeverageReports To: Dining Services ManagerSchedule: Full-Time, year-roundAvailability Requirement: Must be available to work weekends and holidays during peak season (May–September) Compensation: Starts at $18/hour; based on experienceBenefits: Eligible for applicable Club benefits, including meals, fitness program, health benefits, golf privileges, and professional development opportunitiesPosition OverviewBurning Tree Country Club is seeking a professional, service-oriented, and values-driven Server Assistant to support our Food & Beverage team across our à la carte dining outlets, including The Grille Room, Founders Bar, Patio, and Salons.This position plays a vital role in delivering exceptional Member and guest experiences by ensuring the dining room operates smoothly and efficiently, in accordance with established service standards. Server Assistants work closely with servers, runners, and management to maintain cleanliness, organization, and attentive service throughout each shift.Through teamwork, consistency, and attention to detail, the Server Assistant contributes to the warm, professional atmosphere that defines Burning Tree Country Club.Who We AreBurning Tree Country Club is a private, family-oriented club founded in 1962 and committed to creating exceptional experiences for Members, families, and guests.Our community includes:An 18-hole championship golf course that has hosted U.S. Open Qualifiers and Met PGA eventsAn 8-lane, 25-meter pool with diving wellHar-Tru tennis courts and platform tennis complexMultiple dining venues and event spacesActive junior programs in golf, tennis, and aquaticsA year-round Youth Activities Program and Summer CampWe take pride in delivering first-class service through strong teamwork, thoughtful leadership, and attention to detail across all departments.At Burning Tree Country Club, we are proud to be a team of dynamic professionals who champion authenticity, consistency, excellence, and innovation. We seek individuals who are committed to delivering exceptional service, working collaboratively, leading with integrity, and continuously striving to improve. Our team members are held to high standards and supported through structured training, meaningful feedback, and opportunities for growth.****Who You AreYou are dependable, attentive, and service-focused. You take pride in supporting your team and ensuring Members and guests feel welcomed and cared for. You:Maintain a positive and professional attitude, even during busy serviceWork efficiently and proactivelyCommunicate clearly and respectfullyTake initiative and anticipate needsThrive in a fast-paced, team-oriented environment****The Essentials (Core Responsibilities)Dining Room Preparation & SupportSet dining room tables according to Club standards and reservation needsComplete side work duties, including stocking silverware, glassware, and linensPolish glassware, china, and flatwareRefill condiment containers and maintain station readinessFold napkins and reset tables according to service standardsService SupportProvide water service and monitor beverage levelsAssist servers with clearing courses and special requestsSupport drink service when necessaryCommunicate table needs and guest requests to serversContinuously monitor tables to assist with clearing and resettingMaintain proper clearing techniques according to Club etiquette standardsSanitation & OrganizationOrganize and separate bussed dishes properly to avoid breakageSort silverware, glassware, and china in dish area correctlyClean and sanitize tables and chairs before resettingMaintain cleanliness of service stands and work areasComplete supply requisitions with management approvalThe Expectations (Performance & Service Standards)Always maintain a courteous and professional demeanorDemonstrate urgency and attentiveness during serviceSupport hosts and management when greeting and seating guestsFollow proper service etiquette and clearing proceduresAlways assist the team proactively (never return empty-handed)Communicate effectively with management and colleaguesWork weekends and holidays during peak seasonContribute positively to team culture and Member experienceFollow all Club policies and service standardsThe Standards (Qualifications & Professional Conduct)Education & ExperienceHigh School diploma or equivalent preferred3–6 months related experience or training preferredEquivalent combination of education and experience consideredSkills & CompetenciesBasic mathematical skillsAbility to follow written and verbal instructionsStrong verbal communication skillsFriendly, courteous, and customer-focused demeanorOutgoing, warm, and positive attitudeAbility to apply common-sense problem-solving in standard service situationsPhysical RequirementsStand and walk for extended periodsUse hands to handle objects and equipmentReach, balance, climb, stoop, kneel, crouch as neededLift up to 10 pounds regularly and up to 25 pounds occasionallyWork in a fast-paced dining environmentCommitment to Service ExcellenceTo perform this role successfully, the Server Assistant must consistently meet the productivity, quality, and service standards expected at Burning Tree Country Club. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.