Remote Customer Success & Onboarding Lead

Ad Hoc LLC is looking for a Customer Success and Support Lead to take ownership of user onboarding and enhance customer engagement. This remote role involves managing the support ticket platform and collaborating with federal agencies to improve service delivery. Candidates should have at least 8 years of experience in customer-facing roles, a Bachelor's degree, and the ability to simplify technical concepts for users. The position offers a salary range of $90,000 - $100,000, with generous health benefits and a flexible work environment. #J-18808-Ljbffr