Project Coordinator

DescriptionSummary:The Project Coordinator plays a crucial role in supporting our purpose of providing lasting value for those we serve by serving as a key interface and essential resource for our customers. The position is responsible for the coordination and oversight of projects for contractor and industrial segments from the beginning through the completion of the project. The successful candidate serves as the liaison between our customers and our vendors to ensure all details of the project are closely monitored. They deliver excellent customer service to promote and support our products. This individual’s behavior promotes our culture, our 5 P’s and our purpose to create lasting value to those serve.Key ResponsibilitiesService the contractor and industrial customer by providing projects oversight and communicationManage communication both internally and externallyResponsible for oversight of project to include purchasing from vendors, resolving customer problems, ensuring delivery of order, etc.Update customers with project schedules, job details and ordersEmphasize salable features, quote prices and credit terms, prepare sales orders for orders obtainedDevelop drafts and approval drawings for projectsProvide customers with accurate progress updates and product delivery informationProvide feedback on completion deadlinesBuild and maintain customer relationshipsReview and analyze reports of project ordersProvide data for new and existing customers for database entryWork closely with Outside Sales Representatives to keep account activities up to dateRequirementsCritical Success Factors:Customer FocusedAbility to decipher the immediacy of problems and determine effective resolution for the issueAbility to negotiate effectively at a high level and build strong relationships with customers, vendors and suppliersDetailed-OrientedAbility to deliver a message and receive feedback from customersStrong troubleshooting and problem solving skillsDrive for continuous improvementSelf motivatedAbility to multi-task and juggle multiple priorities with strict deadlinesAbility to analyze, identify & then follow up to resolve discrepanciesStrong work ethic with a positive attitudeJob Requirements/SpecificationsCollege degree preferredPrevious project management (or similar function) experience requiredDemonstrated customer service experience preferredElectrical industry knowledge and experience preferredMicrosoft Office Excel and Word skills are essentialKnowledge of Eclipse preferredExcellent communication and interpersonal skills via phone, email and in person are requiredWork Environment & Physical DemandsConsistently sitting, working with hands and fingers, talking, hearing, vision acuity - near, working with others, customer contact, working indoorsFrequently vision acuity - far, depth perception, field of visionSometimes standing, walking, reaching, vision adjustment, color vision, drivingOccasionally lifting, carrying, bending at the waist, twisting upper body, climbing, balancing, kneeling, crouching, crawling, works alone, cold, heat, temperature changes, wet, humid, noise, vibration, confined area, high places, work outdoors, mechanical hazards, electrical hazards, explosive materials, fumes, odors, dusts, mists, gasesEqual Opportunity Employer, Including Veterans And Individuals With DisabilitiesSeveral factors are considered in making compensation decisions at Van Meter; including but not limited to education, skill sets, work experience and training, and other business and organizational needs. Please note that compensation may be below the lower end of the range when the minimum requirements of the role are not met and the higher end is reserved for candidates with extensive experience and qualifications that exceed the requirements of the role.