Luxury Retail Security Officer

Security Guard – Luxury RetailLocation: San Francisco, CA 94103Pay: $25.00 per hourPosition Type: Full-Time - Wednesday through SundayShift Time: 10:45 AM – 7:15 PMAbout The RoleWe are seeking a professional and composed Security Guard to support a high-profile luxury retail environment located in San Francisco's 94103 area. This role requires a strong, confident presence, sound judgment, and the ability to balance proactive security awareness with a refined, customer-focused guest experience in a fast-paced retail setting.The ideal candidate is comfortable managing high foot traffic, understands access control and crowd dynamics, and can operate confidently in a visible, client-facing role where discretion, professionalism, and attention to detail are essential.Key ResponsibilitiesMaintain a professional, welcoming, and authoritative presence while greeting and guiding guests, supporting a calm, orderly, and upscale retail environment, and managing entry, exit, and overall guest flow during regular operations, peak periods, and special retail activationsObserve store activity and crowd dynamics to identify, address, and escalate suspicious or disruptive behavior as needed, using calm, respectful communication and appropriate de-escalation techniquesProvide clear direction and support during busy hours, assist with access control, and receive, log, and track deliveries, packages, and high-value merchandiseCommunicate effectively with store leadership regarding incidents, concerns, deliveries, or operational needs, while maintaining strict confidentiality regarding clientele, staff, and internal operationsUphold grooming, uniform, and conduct standards consistent with a luxury retail setting at all timesQualificationsValid California Guard Card issued by the Bureau of Security and Investigative Services (BSIS) (required)Prior experience in law enforcement, military, corrections, security, or door/crowd control strongly preferred, with additional experience in high-volume guest environments considered a plusStrong situational awareness, sound decision-making, and observational skills, with the ability to remain calm, alert, and professional under pressureExcellent communication, conflict de-escalation, and interpersonal abilities, along with reliable transportation and consistent punctualityCompensation & Benefits$25.00 per hourPaid sick leave in accordance with California lawFull-time, consistent scheduleProfessional, structured work environment