Director of Residential Services

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are now hiring for an experienced individual to take on the role of Director of Residential Services in Council Bluffs, IA. The Director of Residential Services maintains a high-quality program to support individuals with intellectual and developmental disabilities. This person is responsible for supporting the team with day-to-day operations and challenges to achieve programmatic goals. Responsibilities Lead and train the team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition Manage staff schedules and ensure shifts are adequately staffed Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed Assist with the development of current and future programs including residential supports, personalized supports, supported employment, and person-centered planning Monitor and maintain the residential budget Prepare required statistical, financial and service reports as needed Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management Ensure program documentation and billable records are completed accurately and timely Monitor the finances of individuals ensuring purchases are approved and accounted for with documentation Monitor the health and medical needs of individuals and immediately report any concerns Manage relationships with the families and guardians of the individuals in our care Ensure work locations and vehicles are well maintained May conduct programmatic investigations Cooperate with audits, inspections, and investigations Must cooperate with the licensee and department staff in any inspection, inquiry or investigation Additional tasks and responsibilities may be assigned Minimum Requirements High School Diploma or GED with three years of relevant experience Bachelor’s Degree Preferred Valid driver’s license with a satisfactory driving record Complete all state and agency required training per state guidelines Team oriented with demonstrated leadership experience Experience with problem solving against multiple priorities Ability to establish a comfortable and supportive relationship with individuals receiving supports Ability to exercise good judgment and remain calm in crisis situations Excellent verbal and written communication skills Excellent time management skills Working Conditions May be required to be on-call in cooperation with other management staff Frequent lifting, stretching, and other physical exertion may be required May be required to transport individuals utilizing your own vehicle or company provided vehicles May be required to lift or move 25+ pounds May assist with wheelchair transfer of non-ambulatory individuals May be exposed to various medical conditions and communicable diseases Why Community Options? Competitive Insurance Benefits (Medical, Dental, Vision) Paid Holidays—Including a Birthday Holiday Generous PTO Employee Incentive & Discount Programs 403b Retirement Plan Incredible career growth opportunities Community Options is an Equal Opportunity Employer M/F/D/V #IND-CB Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Experience: IDD: 3 years (Required) Work Location: On the road