Front Office Administrator
Job Description
As a Front office Administrator are you in an environment where you can provide the best care possible and be rewarded for it OR, is something missing?Our Front office Administrators are valued team members who play a vital role in our success. We are committed to providing exceptional patient care and creating a comfortable, positive experience for every patient. The relationships we build and the care we provide help our community smile with confidence.We are a thriving private practice seeking a Front office Administrator that shares our passionfor patient care and education, as well as creating a welcoming environment.Key Responsibilities* Manage daily dental office operations and patient support services* Present and explain treatment plans and payment options* Coordinate appointments, referrals, scheduling, and patient communications* Resolve patient concerns while ensuring excellent customer service* Maintain accurate patient records and ensure HIPAA compliance* Ensure the office remains professional, efficient, and patient-focused* Perform other duties as assignedQualifications* Dental Assistant certification preferred but not required* 2+ years of treatment coordination and dental insurance experience (PPO, HMO, indemnity, and government plans)* Strong customer service, communication, and organizational skills* Proficient with computers and standard office equipment* High school diploma or GED required* Detail-oriented with the ability to work independently and prioritize tasks* Experience with dental insurance is requiredBenefits:As a valued team member, benefits for full-time 32(+) Hours/ Front office Administrator include:Competitive compensationContinuing education allowance and internal CE opportunitiesHealth and Vision InsuranceDental care for employees and immediate familyPaid Time Off and Paid Sick DaysMedical flex plan for Short-term Disability/LifeState-of-the-art technology and equipmentSimple IRA contribution with % employer matchTraining and professional developmentFun outings with the teamAn equal opportunity employer and an advocate for diversity and inclusion