Sr Automation Technician Support

Job Description About Company:JC Automation Corp. (JCA) was founded in 1997 with the mission of filling a gap between technology and regulatory requirements in the life science manufacturing industry. The company offers highly capable resources at an affordable cost to build solutions and execute projects in: Automation, Control Systems Integration, Information Technology, System Integration and Regulatory Compliance.JCA is a HUBZone Certified Small Business Firm, NMSDC Certified Minority Business Enterprise, and Certified Critical Industry Supplier. It's mission is to add value by delivering quality services & solutions on time all the time by transforming processes & technology into business advantages.ABOUT THE ROLEWe are seeking two experienced Senior Automation Technicians to provide dedicated overnight technical support for automation and control systems under an 8/7 rotating schedule (4PM–12AM shift). In this senior role, you will be the primary automation resource during night operations, ensuring the continuous and reliable performance of manufacturing and utility systems in a cGMP pharmaceutical environment.You will bring deep hands-on expertise in PLC platforms, SCADA, historians, and MES-automation integration, as well as direct experience with Computer System Validation (CSV) documentation including Kneat Software. Your ability to troubleshoot complex automation issues independently during off-hours operations is essential.RESPONSIBILITIESAutomation Operations Coverage: Serve as the primary automation technical resource during the 4PM–12AM shift, ensuring continuous operation and rapid response to alarms, system faults, and equipment failures across manufacturing and utilities areas.PLC & Control System Troubleshooting: Diagnose and resolve incidents related to PLCs (Rockwell PLC5, SLC500, ControlLogix, CompactLogix, Siemens), HMIs, SCADA systems, DCS, and networked manufacturing equipment, including root cause analysis and CAPA support.MES-Automation Interface Support: Configure and maintain MES-Automation Control System interface configurations, gateway setups (OPC), and MES connectors, ensuring reliable communication between automation and manufacturing execution platforms.Historian Management: Develop, configure, and maintain historian systems (Kepware, OSI PI Data Archive, PI Vision, Event Frames) for batch/lot data contextualization, OEE monitoring, and operational analytics.CSV Documentation & Protocol Execution: Author and execute validation documentation including IQ/OQ, TMX, and QRS protocols; support Computer System Validation (CSV) deliverables using Kneat Software; and resolve findings related to automation system qualifications.Preventive Maintenance Execution: Execute the automation preventive maintenance agenda during the night shift, ensuring scheduled PM tasks are completed accurately, on time, and fully documented.Shift Handover & Communication: Provide structured shift turnover reports covering system status, incidents, corrective actions, PM execution, and pending follow-up items to ensure seamless transition to the next shift.Compliance & Safety: Ensure all activities comply with cGMP, cybersecurity, data integrity, safety requirements, and applicable Quality Practices throughout the shift.REQUIREMENTS & QUALIFICATIONSRequiredAssociate's or Bachelor's degree in Electrical, Electronic, Computer Engineering, Industrial Technology, or a related technical discipline.Minimum 4–6 years of hands-on experience with industrial automation systems in a pharmaceutical or regulated manufacturing environment.Proven expertise with Rockwell Automation PLCs (PLC5, SLC500, ControlLogix, CompactLogix) and Siemens equivalent platforms.Experience with industrial communication protocols: OPC UA/DA, Modbus TCP, Profibus, and interface servers such as Kepware.Hands-on experience with OSI PI Data Archive, PI Vision, and Event Frames for historian and OEE monitoring.Direct experience authoring and executing CSV documentation (IQ/OQ, TMX, QRS); Kneat Software experience required.Availability and flexibility to work the 4PM–12AM night shift on an 8/7 rotating schedule.Bilingual in English and Spanish (oral and written).PreferredExperience with MES platforms (Syncade or equivalent) and MES-automation interface configurations.Familiarity with GAMP 5 methodology and 21 CFR Part 11 requirements.Experience with DeltaV or FactoryTalk automation platforms.Prior experience working overnight or off-hours shifts in a pharmaceutical manufacturing facility.SKILLSTechnical SkillsRockwell PLCs (PLC5, SLC500, ControlLogix, CompactLogix) and Siemens — advanced troubleshootingSCADA, HMI, DCS systems — operational and maintenance levelIndustrial protocols: OPC UA/DA, Modbus TCP, Profibus, KepwareOSI PI Data Archive, PI Vision, Event Frames — historian and OEEMES-Automation interface configurations and gateway setup (OPC)CSV documentation: IQ/OQ, TMX, QRS — Kneat Software requiredcGMP, 21 CFR Part 11, data integrity, and cybersecurity compliancePreventive maintenance execution and CMMS toolsSoft SkillsHighly self-directed and capable of making sound technical decisions independently during overnight operationsCalm and focused under pressure — reliable first responder to system alarms and faultsMeticulous in documentation and shift handover communicationProactive in identifying system risks before they escalate to failuresStrong team collaborator who maintains continuity across shift transitionsCommitted to compliance, safety, and quality standards at all times