HVAC Service Manager

Job Description HVAC Service ManagerPosition SummaryA growing HVAC services company is seeking an experienced Service Manager to lead HVAC service operations, supervise technicians, and ensure safe, high-quality service delivery. This role oversees scheduling, customer satisfaction, technician performance, and operational efficiency across the Miami metro areaHave you got what it takes to succeed The following information should be read carefully by all candidates.Key ResponsibilitiesLead and mentor a team of HVAC service techniciansManage dispatching, scheduling, and daily service operationsEnsure compliance with HVAC codes, OSHA safety standards, and EPA regulationsProvide technical troubleshooting support on complex HVAC systemsMaintain strong customer relationships and service quality standardsOversee inventory, service vehicles, and equipmentMonitor department performance, labor costs, and service KPIsConduct training, coaching, and performance evaluationsQualifications4–6+ years of HVAC service xevrcyc experience2+ years in HVAC supervision or service managementEPA certification requiredStrong knowledge of residential and/or commercial HVAC systemsExperience with dispatching or service management softwareValid driver's license and strong leadership skills