Support Associate

A company is looking for a Support Assistant (TEMP). Key Responsibilities Review applications for potential creators and provide technical assistance Monitor support ticket inboxes and answer basic support questions Triage issues and escalate to leadership as needed Required Qualifications Experience communicating technical concepts to non-specialists Experience troubleshooting basic technical issues Basic understanding of digital marketing technologies and social media Experience with ticketing systems like Zendesk Ability to work in a dynamic, fast-moving environment