District Technician - Technology (2026-2027)
Minimum Salary: $45,181/Days: 224Primary Purpose:Perform Tier 2 technical support including, but not limited to, installing, troubleshooting, and repairing hardware and software applications, peripherals, and audio/visual equipment. Assist with troubleshooting networking equipment, cyber and physical security systems. Respond to work order requests by diagnosing and repairing audiovisual and computer hardware/software issues. Work closely with the campus personnel and other technical staff. Offer technical support on-site, via phone or email.Qualifications:Education/Certification:A+ Certified (required or to be achieved during the first year of employment)Network+ (preferred)Microsoft Certified Desktop Support Technician (preferred)Google Level 1 (required)Google Level 2 (preferred)High school diploma or GEDClear and valid driver's licenseSpecial Knowledge/Skills:Working knowledge of computer hardware troubleshooting and repairKnowledge of software applications and processesWorking knowledge of audio and video equipment principlesAbility to install, maintain, and repair computing and peripheral equipmentUnderstanding of networking, communications, and cyber/physical security systemsAbility to update and maintain accurate inventory and documentationCustomer service and communicationsUnderstanding of Google Apps for EducationUnderstanding of Apple equipmentExperience:Three years of work experience installing, maintaining, and repairing computing equipment in general, preferably in a K-12 environmentMajor Responsibilities and Duties:Installation, Maintenance, and Repair1. Install and upgrade computers and peripherals including printers.2. Install and configure software.3. Install Audio/Visual equipment including interactive televisions, projectors, and audio systems.4. Relocate computer hardware, peripherals, and equipment.5. Assist with installation and troubleshooting of network peripherals and equipment.6. Assist with troubleshooting and operation of Cybersecurity and physical security systems.7. Assist with the installation, maintenance, troubleshooting, and repair of communications systems.8. Assist with configuration and deployment of mobile devices.9. Diagnose and repair district-owned equipment, including printers, computers, and physical security systems.10. Reconcile enterprise management systems to maintain accuracy, including, but not limited to locations, models, serial numbers, MAC addresses, etc.11. Service equipment according to the established preventive maintenance schedule.12. Maintain accurate updated records in the inventory/helpdesk system to keep track of equipment, parts, and materials.13. Maintain accurate records in the helpdesk ticketing system in regards to equipment repairs, troubleshooting, and general time spent performing duties.Safety14. Operate tools and equipment according to prescribed safety procedures.15. Follow established safety procedures and techniques to perform job duties, including lifting, climbing, and carrying.16. Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately.Other17. Respond to after-hours emergencies as needed.18. Perform other duties as assigned.Supervisory Responsibilities:None.Equipment Used:Hand tools and test instruments for electronic repairs and cable installations. Personal computers and peripherals, including printers. Must be able to scale and perform technical duties on ladders.Working Conditions:Mental Demands/Physical Demands/Environmental Factors:Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test equipment; frequent district wide travel. Occasional prolonged and irregular hours. Ability to lift at least 50 pounds.