Lead Custodian

The Lead Custodian plays a vital role in maintaining a clean, safe, and well-organized facility environment through effective supervision of custodial operations. This hands-on leadership position oversees daily cleaning activities, coordinates staff schedules, and ensures adherence to hygiene and safety standards across all areas. The Lead Custodian conducts routine inspections, trains and supports custodial team members, and manages inventory of supplies and equipment to ensure operational readiness. Additionally, this role addresses maintenance needs, responds promptly to cleanliness or safety concerns, and supports continuous improvement in custodial procedures. Strong organizational, communication, and leadership skills are essential for maintaining a workplace that reflects the company’s commitment to excellence and care.Responsibilities and DutiesTeam Leadership and Oversight Supervise daily custodial operations, ensuring all cleaning tasks are completed to established standards and timelines. Schedule, assign, and adjust staff shifts to meet facility needs while maintaining adequate coverage. Train new custodians on procedures, cleaning techniques, equipment usage, and safety protocols. Provide ongoing coaching, support, and performance feedback to maintain a highfunctioning, motivated team. Facility Maintenance & Cleanliness Perform routine and specialized cleaning tasks, including sweeping, mopping, dusting, and sanitizing to maintain a safe and hygienic environment. Conduct regular inspections of all facility areas to ensure cleanliness standards and safety requirements are consistently met. Respond to and resolve cleanliness or maintenance issues promptly, escalating complex repairs to appropriate maintenance personnel. Supply & Equipment Management Monitor custodial supply levels and ensure necessary materials are stocked for daily operations. Place supply orders as needed and manage inventory to prevent shortages or excess. Oversee the proper use and maintenance of custodial equipment to extend longevity and ensure safety. Safety & Compliance Enforce health, safety, and sanitation protocols in accordance with regulations and company policies. Identify, report, and address safety hazards or incidents, maintaining documentation for compliance purposes. Maintain records of inspections, safety checks, incident reports, and maintenance requests. Communication and Reporting Serve as the primary point of contact between custodial staff and other departments. Communicate clearly and professionally regarding facility needs, schedule adjustments, or safety concerns. Provide regular updates to management regarding custodial activities, supply needs, and team performance. Performance Evaluation and Development Evaluate the performance of custodial team members through observation, inspection, and feedback. Deliver constructive coaching to promote individual and team growth. Identify performance issues and communicate them promptly to the department manager for further action, maintaining professionalism and consistency in documentation and reporting. General Duties Perform additional tasks as assigned to support the Facilities Department’s goals and overall efficiency. Qualifications, Skills And AttributesEducation High School Diploma or equivalent required. Additional training or certification in custodial services, OSHA safety standards, or facility maintenance is a plus. Experience Minimum of 1 year of custodial experience, with progressive responsibility in a team or leadership role. Prior experience leading custodial teams and managing cleaning schedules and inventory is highly preferred. Demonstrated ability to maintain cleanliness standards in hightraffic or largescale facilities. Technical Skills Proficient in the operation, care, and troubleshooting of cleaning equipment such as floor scrubbers, vacuums, buffers, and carpet extractors. Working knowledge of cleaning agents, chemical handling, and proper dilution practices. Familiarity with safety data sheets (SDS) and compliance with health and safety regulations. Basic computer skills for scheduling, inventory tracking, and internal communication platforms. Desired Attributes Strong attention to detail with a commitment to upholding high standards of cleanliness and safety. Dependable, proactive, and solutionoriented with the ability to adapt to shifting facility needs. Excellent communication and interpersonal skills for team coordination and crossdepartment collaboration. Proven leadership capabilities, including the ability to guide and motivate team members effectively. Professional demeanor and the ability to manage responsibilities with discretion and accountability. Physical and Cognitive RequirementsAs part of our commitment to providing equal opportunities, we welcome and encourage individuals of all abilities to apply. The following outlines the core physical and cognitive functions typically required to perform this role. Reasonable accommodation(s) will be made to enable qualified individuals with disabilities to perform these essential functions.Physical Requirements Ability to stand and walk for extended periods throughout an entire shift while performing cleaning and supervisory duties. Frequent bending, kneeling, crouching, and reaching to clean surfaces, move objects, and operate custodial equipment. Ability to lift, push, and carry cleaning supplies and equipment, including trash bags, mop buckets, and floor machines, weighing up to 50 pounds. Manual dexterity and handeye coordination to operate and maintain various types of custodial tools and machinery. Adequate vision to inspect cleanliness, read labels and instructions, and monitor safety signage. Ability to tolerate exposure to cleaning chemicals, dust, and other environmental conditions typically found in custodial settings. Ability to climb ladders or step stools to clean elevated surfaces or replace light fixtures as needed. Cognitive Requirements Ability to follow detailed cleaning protocols and schedules consistently and accurately. Strong attention to detail to identify areas needing corrective action and ensure quality standards are maintained. Capacity to prioritize multiple tasks and respond to timesensitive cleaning or safety issues efficiently. Sound judgment to recognize and report safety hazards, maintenance concerns, or policy violations. Ability to train, guide, and support custodial team members with clear communication and leadership. Strong memory for recalling procedures, safety regulations, and facility layouts. Capacity to remain focused and attentive during repetitive or physically demanding tasks.