Internet Sales Manager

Internet Sales ManagerSubaru Evergreen Park is seeking a high-performing Internet Sales Manager who is focused on one thing: driving sales from our digital pipeline and turning opportunities into delivered units.This is not a traditional BDC management role. We already have a BDC team in place. This position is responsible for leading the sales side of internet business, working closely with BDC and the showroom team to maximize appointment show rates, closing ratios, and overall performance.The ideal candidate is both a closer and a coachsomeone who understands internet process, but thrives on holding a team accountable and moving the needle on actual sales.Key Responsibilities:Own and drive all internet-generated sales performanceWork directly with the sales team to convert appointments into delivered unitsPartner with BDC to ensure strong appointment setting, quality, and consistencyDesk and assist in closing internet deals when neededMonitor and improve key metrics: Appointment show rateClosing ratioLead-to-sale conversionTrain, coach, and hold sales consultants accountable on internet opportunity handlingEnsure seamless handoff from BDC to showroom for a consistent customer experienceWork deals from inquiry to delivery when necessaryMaintain strong CRM discipline and ensure proper tracking of all opportunitiesCollaborate with management on pricing strategy, digital merchandising, and lead flowHandle high-value or escalated internet customersWhat We're Looking For:Proven track record in automotive sales performance (not just lead handling)Strong understanding of BDC operations and internet lead processesAbility to close deals and coach others to do the sameExperience desking deals and structuring transactionsLeadership presence with a hands-on approachData-driven mindset with the ability to improve performance metricsHigh level of accountability and urgencyWhat Success Looks Like:Increased internet lead-to-sale conversionHigher appointment show and close ratesStrong alignment between BDC and sales teamsMore consistent and predictable internet sales volumeA sales team that is confident and effective with internet customersWhy This Role Matters:This role is critical to bridging the gap between lead generation and actual revenue. You won't just manage activityyou'll be responsible for results.