Operations Coordinator

A growing, well-established company in the hospitality equipment space is adding an Operations Coordinator to support their Director of Operations. This is a newly created, high-impact role designed to bring ownership and structure to the end-to-end order lifecycle.If you’re highly organized, detail-oriented, and thrive on keeping things moving across teams—this is a strong opportunity to step into a “quarterback” position within a tight-knit, stable environment.What You’ll DoOwn the full order lifecycle: order intake → payment tracking → shipping → deliveryEnsure orders are billed, paid, and shipped on timeAct as the central point of coordination across sales, accounting, and warehouse teamsMonitor invoicing activity (no collections—just oversight and follow-up)Communicate order status updates to customersCoordinate shipping logistics, estimates, and timelinesReview vendor/shipping invoices against approved costs before AP processingMaintain accurate documentation and approvals in CRM (HubSpot or similar)Proactively identify gaps and ensure nothing falls through the cracksWhat They’re Looking For3–5 years in operations, coordination, or administrative supportExtremely detail-oriented (high level of organization and follow-through is critical)Proactive, self-starter mindset—someone who takes ownershipComfortable working cross-functionally with multiple teamsStrong written communication (email-heavy role)Excel (basic–intermediate)CRM experience (HubSpot or similar preferred)Comfortable in a fully onsite, structured environmentWhy This RoleNewly created position with clear ownership and visibilityDirect exposure to leadership (reports to Director of Operations)Opportunity to build structure and improve processesTight-knit, long-tenured team with a strong “career, not job” mentalityGrowing company with global reach (clients across North America & Caribbean)Additional DetailsNo health insurance currently offered401k + cash balance plan after 1 year (with company contributions)Bonus tied to performance, attendance, and contributionAmple growth opportunity