Customer Service Representative

Job Description HIRING NOW!!!Part Time Customer Service Call Center RepresentativesPay Rate: $23/hourSchedule:Monday-Friday4-5 hours per dayAvailable shifts:8:00 AM - 12:00 PM12:00 PM - 4:00 PMPosition Summary:Support franchise stores by handling delivery, shortage, and order related inquiries while coordinating with internal teams to ensure timely issue resolution.Key Responsibilities:Respond to franchise store inquiries regarding deliveries, shortages, and order issuesCoordinate with warehouse, logistics, and related departments for issue resolutionTrack and follow up on shortage or delivery claimsMaintain communication records and reportsProvide customer support via phone and emailQualifications:Strong communication and customer service skillsDetail-oriented and organizedBasic computer and email skills requiredEnglish required#ZRCompany DescriptionOur goal at Empire Workforce Solutions is to enrich people's lives by connecting them with meaningful employment. While our reach is nationwide, our recruiters have intimate knowledge of local markets, which allows us to find the ideal pairing of employer and employee.As a visionary workforce solutions company, Empire understands the critical role work plays in life. We help individuals develop their careers through planning, coaching, training and optimized search and placement. We assist companies small and large to find the people who will take them to the next level and beyond.At Empire, we believe everyone should be treated royally. Through our knowledge, expertise and state-of-the-art resources, we can help you navigate the complex and often overwhelming task of finding employees, or employment. With our specialty divisions, we have a team that will help you fulfill your needs.Company DescriptionOur goal at Empire Workforce Solutions is to enrich people's lives by connecting them with meaningful employment. While our reach is nationwide, our recruiters have intimate knowledge of local markets, which allows us to find the ideal pairing of employer and employee.\r\n\r\nAs a visionary workforce solutions company, Empire understands the critical role work plays in life. We help individuals develop their careers through planning, coaching, training and optimized search and placement. We assist companies small and large to find the people who will take them to the next level and beyond.\r\n\r\nAt Empire, we believe everyone should be treated royally. Through our knowledge, expertise and state-of-the-art resources, we can help you navigate the complex and often overwhelming task of finding employees, or employment. With our specialty divisions, we have a team that will help you fulfill your needs.