Senior Project Manager

Job Title: Senior Project ManagerLocation: Hybrid (50% on-site, PPK; Lawrence, NJ)Duration: 12 months Hours: Mon-Fri 8am-5pmROLE OVERVIEWWe are seeking a Senior Project Manager to join the Launch Excellence (Lx) team and support the end-to-end operations of the Lx capability. This is a highly cross-functional, senior-level role that blends strategic project management with hands-on operational execution across a dynamic, fast-paced launch environment.The ideal candidate is a self-starter who thrives in collaborative settings, can seamlessly shift priorities based on business need, and brings a strong background in pharmaceutical or biotech commercial operations. This role requires someone who is equally comfortable driving meetings, managing complex PM documentation, supporting platform operations, and partnering with IT, commercial, and cross-functional matrix teams.KEY AREAS OF RESPONSIBILITYLx OnboardingCollaborate with Brand Leads and Launch Managers to schedule, align, and execute the Lx Onboarding training series, an Lx-integrated approach for kick-starting teams in their launch plan managementSupport the ongoing optimization of the Lx onboarding process to maximize stakeholder adoption and effective platform utilizationMaintain and document feedback loops to surface continuous improvement opportunities across the onboarding journeyLx OperationsManage Lx Playbook Launch Plan and User Activations across the organizationMaintain and update the Lx Playbook Users Team Channel, including content governance and user list managementAdminister Lx Playbook License Management, ensuring accurate tracking and allocationGenerate and distribute Lx Playbook Trends, Metrics, and Data reporting on a monthly and ad hoc basisManage the Lx Mailbox, handling reactive user responses and general platform inquiries in a timely mannerProvide Lx Production Support, including troubleshooting, status calls, and operational issue resolutionLx Project ManagementOwn and maintain core PM documentation including the PM Planner, RAID Log, and Tribeca/Lx Production LogTrack and manage Lx Feedback, ensuring timely documentation and resolutionMaintain a current Resource Inventory and manage the Teams Posts LogMeeting & Program Management LeadershipLead the Weekly Program Management Meeting with Tribeca and the internal Lx teamParticipate and assist with the Weekly Lx Operational Connect with Smart Launch, driving agenda, facilitation, and follow-throughOwn action item tracking and ensure cross-functional accountability across all Lx meetings and workstreamsSAMai OperationsReview and manage platform accessIDEAL CANDIDATE PROFILERequired Qualifications7+ years of experience in project management, commercial operations, or launch operations within the pharmaceutical or biotech industryProven track record managing complex, multi-workstream programs in a senior capacityDemonstrated ability to adapt priorities fluidly based on evolving business needs across a broad operational scopeStrong experience building and maintaining PM documentationExperience with metrics and data reporting, including presenting insights to senior stakeholdersExcellent written and verbal communication skills; confident facilitating cross-functional meetings and driving accountabilityExceptional collaboration skills; this role requires daily partnership with a wide range of internal teams, IT partners, and external vendors; the ability to build strong working relationships across all levels is essentialFull training on Lx systems and tools will be provided; a willingness and ability to learn new platforms quickly is requiredPreferred QualificationsDirect experience supporting commercial drug launches in a pharma/biotech settingPrior client experience or familiarity with client commercial operations processesExperience with specific therapy area launches (oncology, immunology, etc.)Familiarity with UI/UX feedback cycles and digital platform lifecycle managementPMP certification or equivalent project management credentialSmartLaunch application experience a plusWork StyleHighly self-directed with strong ability to manage independently in a hybrid environmentProactive communicator who anticipates issues, escalates appropriately, and keeps stakeholders alignedA natural collaborator who brings energy, structure, and follow-through to every team interactionComfortable operating across IT, commercial, digital, and cross-functional partner teams simultaneously