Payroll Service Representative - Resource - Entry Level

Payroll Service RepresentativeADP is hiring a Payroll Service Representative.Responsibilities:Provide proactive and ongoing support to clients on the MyResource portal clients (via email and telephone).Support assigned clients to ensure accurate data input (for new hires, terminations, deductions, garnishments, maintenance changes, etc) and timely submission/processing of payrolls.Understand tax concepts (taxable wages, pre tax deductions, taxes etc), tax setup, tax reports and tax tracers; Research/resolve client issues relating to Payroll and Tax.Manage tax tracers for clients (receive and submit to San Dimas; track progress; interpret and explain tracer response letters; take appropriate steps to resolve client and region action items).Understand how MyResource interfaces with other ADP products (401k, PBP, ezlm, FSA); Work with other business units to ensure proper setup and resolve integration issuesProvide support to internal associates (fellow PSRs, HRBPs) to enable Resource to provide TotalService to clientsContinually maintain/upgrade knowledge of Payroll concepts, Statutory Changes and ADP Systems (MyResource, Enterprise, AutoPay, Netsecure, FTS, TOPS) by attending assigned training classes and leveraging KMSAdhere to region policies with reference to Clarify usage, retention triggers, daily and weekly checklists of actionsQualifications Required:1 year of directly related experienceHigh School Diploma or GED Equivalent