Festival Audience Support Team (Summer)

Job Description: Experience an unforgettable summer at Interlochen, where creativity thrives! Join our vibrant community for Interlochen Arts Camp 2026, where passionate individuals come together to make art, make friends, and make it the best summer ever. Be part of inspiring the next generation of artists in the idyllic setting of northern Michigan. Embrace the magic and make a lasting impact! Position Overview Join us in the summer of 2026 and help us continue a long tradition of supporting creativity, building talent, and celebrating each artist's unique journey at Interlochen. As a member of the Festival Audience Support Team, you'll play a critical role in ensuring the safety, satisfaction, and comfort of thousands of patrons while supporting the successful execution of over 400 performances. This hands-on position is ideal for individuals interested in patron services, event security, and large-scale event operations. From setup to teardown, you'll help bring the Interlochen experience to life-whether for classical icons like Joshua Bell or pop legends like Brandi Carlile and Jason Mraz. What You Get To Do Patron Management & Guest Experience Serve as a front-line ambassador for Interlochen student shows, greeting, directing, and assisting patrons across multiple venues Proactively manage crowd flow and respond to patron needs, ensuring a safe and enjoyable environment Coordinate and support volunteer ushers to maintain a welcoming and organized front-of-house experience Security & Safety Oversight Manage audience entry points, enforcing venue policies and safety protocols Assist in providing on-site security for high-profile performances, ensuring artist and audience safety Maintain situational awareness during large events, helping to de-escalate incidents with professionalism and discretion Festival Setup & Teardown Participate in the physical setup and breakdown of indoor and outdoor concert venues (must be able to lift up to 50 lbs) Deploy event infrastructure, including barricades, signage, and technical equipment Work both indoors and outdoors in varying weather conditions as part of daily duties Some tasks may require working independently without direct supervision What You Get Compensation: $2,172 10% tuition discount for Discovery Camp or 50% Interlochen Arts Camp for dependents 20% discount for tickets to most summer concerts. 15% discount on merchandise from Scholarshop and food/beverages from Melody Freeze Experience and Skills: What You Need Availability 6/10/2026 - 8/23/2026 Prepared to live in a residence hall with a roommate. While we offer accessible housing accommodations, please note that due to the rustic nature of our camp, these options are limited. Prepared to live in a dorm or nature cabin setting Able to stand for extended periods and lift/move up to 50 lbs as needed Must thrive in high-pressure environments with large crowds and fast turnarounds Strong communication and customer service skills required Quick decision-making and adaptability are essential Required Items to Upload on Your Application: Resume Cover Letter What to Expect about Camp Life Rustic Living: You'll be living in a residence hall, surrounded by the beauty of northern Michigan. Air conditioning is not provided; you may bring your own fan. Embrace the Outdoors: The camp is nestled in a wilderness area, so expect to encounter wildlife and insects as part of the experience. Embracing the natural environment is key to enjoying your time here. Outdoor Work Environment: Many of your duties will involve working outdoors, often for extended periods, so being comfortable in various weather conditions is important. Community and Camaraderie: You'll be part of a tight-knit community where collaboration, creativity, and support are at the forefront. The connections you make here will be lifelong. About Interlochen Interlochen Arts Camp has been a haven for creative talent for nearly a century. Our summer camp is a vibrant, transformative experience where young artists from diverse backgrounds come together to explore, learn, and grow. We offer a range of programs spanning music, visual arts, theatre, dance, creative writing, film & new media, and interdisciplinary arts, providing a platform for every artist to thrive. Core Values Just An Idea reflects Interlochen's commitment to innovation, honoring its legacy of groundbreaking ideas while continuing to pioneer new advancements in the arts and education. Drawn Here emphasizes the passion that unites Interlochen's diverse community, bringing together students, staff, alumni, and supporters in a shared mission to elevate and inspire through the arts. The Artist's Journey highlights the nurturing environment Interlochen provides, supporting artists from potential to mastery through creativity, discipline, and a dedication to growth. Solo e Tutti captures the balance of individuality and collaboration, celebrating both personal artistic development and the power of working together to create meaningful, impactful work. These Core Values guide everything we do at Interlochen, fostering a workplace that seamlessly marries tradition with innovation; art with nature; and collaboration with personal achievement. Joining our community means making a lasting impact while embracing the unique creative spirit that defines our culture. Interlochen Center for the Arts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ethnicity, national origin or ancestry, gender, gender identity or expression, sexual orientation, religion (religious creed), age, disability status, genetics, pregnancy, protected veteran status, or any other characteristic protected by federal, state or local laws. EEOC Voluntary Self-Identification of Protected Veteran Status Voluntary Self-Identification of Disability Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. From: Interlochen Center for the Arts