HVAC Service Technician

Benefits: 401(k) matching Bonus based on performance Company car Dental insurance Mr. Rooter Plumbing & HVAC is seeking a skilled and customer-focused HVAC Service Technician to diagnose, repair, maintain, and install residential HVAC systems. This role is ideal for a technician who takes pride in quality workmanship, values honest communication, and wants to be part of a company that supports its field team with strong systems, training, and leadership. Key Responsibilities Diagnose and repair residential heating, cooling, and ventilation systems Perform routine maintenance and system inspections Troubleshoot electrical, mechanical, and airflow issues Clearly explain findings and repair options to homeowners Provide accurate recommendations without high-pressure sales tactics Maintain detailed service notes and documentation using ServiceTitan Follow all safety procedures and company standards Maintain a clean, professional appearance and service vehicle Participate in training and team meetings as required Required Qualifications Minimum of 2 years HVAC service experience (residential preferred) EPA Certification (required) Valid driver’s license with a clean driving record Strong diagnostic and problem-solving skills Ability to work independently and manage time effectively Professional communication and customer service skills Ability to lift equipment and work in attics, crawlspaces, and confined areas Preferred Qualifications Additional HVAC certifications or specialized training Experience with ServiceTitan or similar field service software Installation experience (not required but a plus) Compensation & Benefits Competitive hourly pay with performance-based bonuses Consistent, year-round work Company vehicle and gas card Company-provided iPad and modern tools Paid training and continuing education Health benefits available Paid time off and paid holidays Clearly defined on-call expectations (or limited on-call rotation) Work Environment Residential service calls within assigned service area Supportive dispatch and management team Focus on doing the job right, not rushing jobs or overselling Equal Opportunity Employer Mr. Rooter Plumbing & HVAC is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.