Service Center Rep - Healthcare Enrollment

ResponsibilitiesKforce has a client that is seeking a Service Center Representative in San Diego, CA. Kforce is partnering with a leading enterprise healthcare organization to support its 2026 Open Enrollment (OE) initiative-anticipated to be the largest and most complex enrollment cycle to date. Summary: This team plays a critical role in ensuring Medicare members are accurately enrolled, supported, and compliant with federal guidelines during a high-volume enrollment season. This is an excellent opportunity for detail-oriented professionals who thrive in structured, rules-driven environments and are looking to gain or deepen experience in healthcare operations, data processing, and enrollment services. As an Enrollment Operations Specialist, you will support Medicare enrollment processing during Open Enrollment. The role is highly process-driven and centered on accurate data entry, documentation review, and adherence to Medicare regulations. While the position is not a call-center role, it may involve limited outbound member calls as part of the enrollment process. Training & Work Model: Initial Training: Onsite in San Diego (Rio San Diego area) 6-8 weeks, full-timePost-Training: Eligibility for remote work based on performanceLocation Requirement: Must live within 2 hours of San Diego Ideal: San Diego County Acceptable: Orange County or Riverside County Must reside within the United States and meet secure internet requirementsRequirements High School diploma or GED Strong data entry and keyboarding accuracy (numeric keypad highly recommended) Ability to learn new systems and processes quickly High attention to detail and consistency Comfortable working in structured, rules-based environments Reliable attendance, especially during training and Open Enrollment peak periods Ability to work independently and manage repetitive tasks with precisionThe pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.This job is not eligible for bonuses, incentives or commissions.Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.