Senior HVAC Service Technician

Job TypeFull-timeDescriptionPosition SummaryThe Senior HVAC Service Technician & Field Sales Lead is a hybrid technical, sales, and leadership role responsible for delivering high-quality residential HVAC service while supporting revenue growth and team development within a newly established Houston, Texas location.This position requires a highly experienced service technician capable of diagnosing and resolving the vast majority of residential HVAC issues, combined with strong consultative sales skills for repairs, system upgrades, and full system replacements. As a green-field role, this individual must be a self-starter with the ability to operate independently, represent the company professionally in a new market, and serve as a foundational leader as the Houston division grows.Key ResponsibilitiesResidential HVAC Service & DiagnosticsDiagnose, troubleshoot, and repair a wide range of residential HVAC systems including air conditioners, heat pumps, and furnacesAccurately identify root causes of system failures and recommend appropriate repair or replacement solutionsPerform service calls with a high level of technical competence, efficiency, and professionalismEnsure all work meets company quality standards, manufacturer specifications, and local codesSales, Repairs, and System Replacement ConsultingServe as a selling technician capable of presenting repair, upgrade, and replacement options directly to homeownersConduct in-home consultations using good, better, best solution frameworksIdentify opportunities for full system replacement based on system age, condition, and performanceBuild, present, and close estimates for repairs, upgrades, and system replacementsLeadership & Houston Market DevelopmentDevelop into the lead technician for the Houston location, setting standards for quality and professionalismSupport onboarding, training, and mentorship of newly hired techniciansProvide field-level supervision and technical support to other techniciansAct as a liaison between field operations and company leadershipOperational ResponsibilitiesWorking with Corporate leadership and departmental support (CSR, Dispatch, Residential Changeout department) Manage service routes, schedules, and priorities independentlyMaintain service vehicles, tools, and inventory (with assistance from corporate warehouse leadership) to company standardsCommunicate effectively with dispatch, office staff, and leadershipRequirements and Qualifications5+ years of residential HVAC service experience with strong diagnostic capabilityAbility to work nights and weekends as neededProven experience selling repairs, upgrades, and system replacementsStrong interpersonal and communication skillsDemonstrated self-starter mentality with leadership aptitudeValid EPA section 608 Certification and applicable HVAC licenses preferredTLDR registrationComfort using CRM systems such as Service TitanValid driver's license and clean driving record