Maintenance Technician
About Above Expectations, LLCAt Above Expectations, we believe support is more than a service — it’s a relationship built on dignity, compassion, and possibility. We provide person-centered residential services for individuals with intellectual and developmental disabilities across Delaware, helping each person build independence, meaningful connections, and a life they’re proud of. Our team celebrates small wins, creates big opportunities, and shows up every day ready to make a difference.If you’re passionate about helping others, thrive in a purpose-driven environment, and want your work to truly matter, you’ll feel at home here. At Above Expectations, every role has impact, every voice is valued, and every day is a chance to serve with heart.About The RoleAbove Expectations is looking for a skilled and dependable Maintenance Technician to help ensure our homes remain safe, comfortable, and well-maintained for the individuals we serve.If you take pride in your work, enjoy solving problems, and want to be part of a team that truly makes a difference, we’d love to hear from you.What You'll DoAs our Maintenance Technician, you’ll play a key role in keeping a portfolio of residential properties—including homes operated by Above Expectations and affiliated properties—in safe, well-maintained condition.Responsibilities IncludeCompleting service requests across multiple homes, including plumbing, electrical, and HVAC repairsPerforming preventive and routine maintenance to keep properties in top conditionHandling general property upkeep, including cleaning, trash removal, and snow removalInstalling, repairing, or replacing equipment and appliancesPerforming carpentry, flooring, painting, drywall repair, and other general maintenance tasksResponding to on-call emergency issues outside of regular business hoursWorking to resolve maintenance requests within 24 hours whenever possibleCommunicating clearly with team members regarding progress and needsMaintaining accurate records of work orders, maintenance activities, and ongoing projectsUsing a mobile app to receive, track, and document work ordersWorking independently across multiple residential properties and locations throughout the dayCompany-provided transportation will be used for travel between assigned work locations throughout the dayWhat You BringWe’re looking for someone who is hands-on, reliable, and takes ownership of their work.3–5 years of building maintenance or construction experienceSkilled in plumbing, electrical, carpentry, locksmithing, drywall, painting, snow removal and general repairsStrong problem-solving and troubleshooting skillsExcellent communication and customer service skillsAbility to work independently and manage multiple prioritiesAvailability for on-call emergency coverage as neededValid driver’s license and reliable transportation to report to base locationAbility to work in the U.S. without restrictionSchedule, Work Environment & Physical ExpectationsThis is a full-time position that typically operates Monday through Friday during standard daytime hours, with flexibility based on operational needs.Regular work hours will generally fall within a daytime schedule; however, start and end times may vary depending on workload and prioritiesThis position requires availability to respond to urgent maintenance issues outside of regular business hours, including evenings, weekends, and holidays as neededWork is performed across multiple residential properties, both indoors and outdoors, and may involve exposure to varying weather conditionsThis role requires a high level of independence, organization, and the ability to manage tasks across different locations throughout the dayPhysical ExpectationsThis role requires regular physical activity and the ability to perform maintenance tasks in a variety of environments. The Maintenance Technician must be able to:Frequently stand, walk, bend, kneel, crouch, and climb stairs or laddersLift and carry up to 50 pounds regularly, and occasionally more with assistanceUse hands and tools to perform repairs, installations, and maintenance tasksWork in a variety of indoor and outdoor conditions, including heat, cold, and inclement weatherPerform tasks that may require reaching overhead or working in tight or confined spacesSafely operate maintenance equipment and toolsTravel between multiple work locations throughout the dayWhat You’ll Love About Working HereWeekly pay to help you stay on top of your financial goalsComprehensive benefits for eligible employees, including medical, dental, and vision coverage401(k) with employer match after one year of service (eligibility requirements apply)Paid time off for eligible employees to support work–life balanceCompany-paid life insurance, with voluntary options for additional coverage (for eligible employees)Optional short-term and long-term disability coverage for added peace of mindA meaningful role where your work directly supports the individuals we serve and the team around youA warm, mission-driven culture focused on teamwork, growth, and doing what’s rightOpportunities to learn, grow, and make a positive impact every dayEqual Employment Opportunity and ADA Accommodation StatementAbove Expectations is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, or local law.Above Expectations is committed to ensuring equal access and opportunities for individuals with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact our Human Resources department so we can assist you. We will work with applicants to meet their accessibility needs in accordance with the Americans with Disabilities Act (ADA) and applicable state laws.