Comprehensive Project Manager

Project Manager, Comprehensive Claims/Virtual NJ, CTWho We AreSolera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.Enservio provides services that help adjusters and claims professionals solve one of the biggest issues in property insurance - quantifying and valuing what's inside a policyholder's home. We minimize back and forth with our customers by providing them the most accurate settlement reports to aid in the Content Claims process.The RoleProject Managers manage contents claims from inventory creation through the delivery of the evaluated contents report. Project Managers travel to the loss location to physically inspect and document the damaged items, coordinating with local vendors for mitigation/pack out and cleaning and restoration as needed. Project Managers may also work with insureds remotely to reconstruct their contents inventory. Project Managers need to organize supporting documentation including original purchase receipts and pre-loss photos, matching up to the relevant line items for review during the valuation process. They interact with both our adjuster clients as well as the insureds.What You’ll DoTravel to loss locations throughout the U.S. to create physical inventories of damaged contents, often in difficult conditions (i.e., fire damaged homes without heat/electricity)Correspond with adjusters, insureds and other points of contact to coordinate claim documentation and damage assessment, via email and phoneCorrespond with teammates regarding scheduling, travel expenses, and project coordination / updates, via email, phone and MS TeamsOversee the valuation process including identifying high value items for special processingTrack and log time and expenses daily for both billing and utilization purposesUpdate tasks within our Contents Express system and follow detailed process flowsComb through large volumes of supporting documents (receipts, prior appraisals and photographs) to match to damaged itemsCross-reference lists for duplication and additional detail, merge information as neededReview completed contents valuation inventories for accuracy, deliver reports to adjuster, and follow up on adjuster questionsProactively manage up to 20+ claims in various stages of the process, maintaining timely communication and claim momentum even when traveling or onsiteWhat You’ll BringThis position requires frequent travel, both local and overnight, up to 60% of the time, often on short noticeAbility to physically inspect damaged contents, including maneuvering heavy contents in tight storage spaces and itemizing contents in homes without heat or electricity, for up to 8 hours a dayExperience working in the insurance industry or around a high-end property industry such as interior design, art, or fashion and/or equivalent education in the relevant areasExperience in leadership and/or project management is a plusThe successful candidate will exemplify professionalism, have excellent written and verbal communication skills, and be a team playerPerson must be extremely detail-oriented and possess excellent problem-solving and organizational skillsAbility to sit for multiple hours at a time and to remain alert and focused for multiple hours a day at a computer keyboardAbility to track and document time and expenses dailyExcellent MS Office (including Excel), Outlook, and computer skillsBachelors or Graduate Studies in Business, Art, Art History, Fashion, Interior Design or related field desiredValid REAL ID and driver's licenseIt is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.EQUAL OPPORTUNITY EMPLOYERSOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.