Call Center Representative (Cellphone Team)

Cellphone Team Representative ? Remote About RTR Financial Services RTR Financial Services, Inc. has over 30 years of experience supporting healthcare organizations with innovative receivable management solutions. We?re looking for detail-oriented, reliable team members to join our Cellphone Team. As a Cellphone Team Representative, you will: Place calls using phone numbers obtained through our Lexis Nexis program Determine if phone numbers are valid, invalid, or unknown Leave a standard voicemail message when applicable Accurately record call results in our system Requirements Requirements Remote position with paid training Must have your own computer/laptop with working camera & microphone, headset, and stable internet connection Not compatible: Chromebooks, Macs running IOS 11.6 or lower, and laptops in S-Mode Recommended: an additional monitor for multitasking Punctuality is required Cellphone use limited to two 15-minute breaks and lunch Adherence to RTR policies and Employee Handbook Training & Schedule First 3 days: Monday?Wednesday, 9:00 AM ? 5:00 PM EST Followed by one day of shadowing (9:00 AM ? 5:00 PM EST) Regular schedule determined after training, based on business needs and your availability Full-time and part-time opportunities available Compensation & Benefits Starting pay: $16.50 per hour Benefits available after 90 days (for eligible full-time employees): Medical coverage through UnitedHealthcare Oxford Vision & Dental through Reliance Supplemental insurance through Allstate Paid Time Off (PTO) accrued weekly, up to 16 days annually 401(k) auto-enrollment at 3% with employer match (25¢ per $1, up to 4%) ? opt-out available Company-paid life insurance ($10,000 through Reliance), with optional supplemental coverage at employee cost Equal Opportunity Employer RTR Financial Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Work Location: In person