Assistant Director of Housekeeping
Occupations:
First-Line Supervisors of Housekeeping and Janitorial WorkersFirst-Line Supervisors of Personal Service WorkersLodging ManagersMaids and Housekeeping CleanersGeneral and Operations ManagersIndustries:
Traveler AccommodationAdministration of Human Resource ProgramsRooming and Boarding Houses, Dormitories, and Workers' CampsEmployment ServicesRestaurants and Other Eating PlacesAdditional InformationJob Number26055589Job CategoryHousekeeping & LaundryLocationThe Hythe a Luxury Collection Resort Vail, 715 W Lionshead Cir, Vail, Colorado, United States, 81657 VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type ManagementExpiration Date: 06/21/2026Additional Information: This hotel is owned and operated by an independent franchisee, Vail Resorts, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.Job SummaryResponsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directsand works with employees to verify property guestrooms, public space and employee areas are clean and wellmaintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuringguest and employee satisfaction while maintaining the operating budget.Managing Housekeeping Operations and BudgetsVerifies guest room status is communicated to the Front Desk in a timely and efficient manner.Inspects guestrooms on a daily basis.Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare workassignments.Inventories stock to verify adequate supplies.5/4/26, 6:49 PM Job Description Print Preview - SAP SuccessFactorshttps://performancemanager8.successfactors.com/xi/ui/rcmcommon/pages/jobReqPrintPreview.xhtml?drawButtons=true&jobID=514623&isExternal=fa… 1/3Supports and supervises an effective inspection program for all guestrooms and public space.Understands the impact of department’s operations on the overall property financial goals and objectives andmanages to achieve or exceed budgeted goals.Verifies all employees have proper supplies, equipment and uniforms.Communicates areas that need attention to staff and follows up to verify understanding.Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standardsand procedures.Participates in departmental meetings and continually communicates a clear and consistent message regardingthe departmental goals to produce desired results.Conducting Human Resources ActivitiesUses all available on the job training tools to train new room attendants and provide follow-up training asnecessary.Establishes and maintains open, collaborative relationships with employees and verifies employees do the samewith them.Schedules employees to business demands and for tracks employee time and attendance.Verifies employees understand expectations and parameters.Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation arecompleted according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the PeerReview Process, where applicable.Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.Observes service behaviors of employees and provides feedback to individuals.Verifies employee recognition is taking place on all shifts.Participates in an on-going employee recognition program.Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identifyand address employee problems or concerns.Participates in employee progressive discipline procedures.Celebrates successes and publicly recognizes the contributions of team members.Ensuring Exceptional Customer ServiceSets a positive example for guest relations.Understands the brand's service culture.Participates in the development and implementation of corrective action plans to improve guest satisfaction.Empowers employees to provide excellent customer service.Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Responds to and handles guest problems and complaints.Strives to improve service performance.Job RequirementsHigh school diploma or GED; 2 years experience in the housekeeping or related professional area.2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, BusinessAdministration, or related major; no work experience required.Starting Wage: $58,461.98 - $95,791.58 + annual bonus Employment Type: Year Round Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: Yes; Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plansThe salary range for this position is $58,461.98 to $95,791.58 annually.The application deadline for this position is 45 days after the date of this posting, May 6, 2026This company is an equal opportunity employer.frnch1