Parts Office Clerk

Parts And Service ClerkResponsible for the routing, verification and working of the paperwork for the Parts and Service departments. Assisting Parts and Service office personnel with daily functions.Essential Functions: (other duties may be assigned)Opens work orders, makes sure all information & paperwork are in work orders and close work orders after manager's review.Issue and process Purchase Orders and enter in work order when it appliesAnswer phonesCheck and enter laborFile paper workHelp and greet customer, direct them to proper department according to their needsMaintain, copy, and file work ordersMaintain labor recapMaintain petty cash fileMaintain warranty work orders fileMake copies of warranty work ordersInput delivery date and customer information into Caterpillar (PIS)Misc. charges/ enter miscellaneous charges to work orders (HAZ, MLG, petty cash, and PO's)Petty cash/ Issue petty cash to technicians when they turn in receipts.Opening segments as requestedReports Worker's Comp accidents to HR Department.Order suppliesCashier dutiesAssist customers with questions on their backorders, totals, and providing copies of invoices.Processing all "code/charge" account customers sale documents over the will call counter.Filing of daily customer sale documents.Processing of Caterpillar and allied invoices.Processing other duties such as: customer refund check requests, warranty service chargesFile invoices, documents, etc.Assist customers with questions on their backorders, totals, and providing copies of invoices.