Outside Service-ID (DOT 10k) - Twin Falls, ID

DescriptionMISSIONTo address the tire needs of customers in a safe, approved manner using the proper tools and proper techniques on customer property and roadside assistance calls.Essential DutiesPerform roadside tire service on commercial vehicles (both scheduled hours and after hours on-call)Perform tire service on customer sitesIdentify and inflate tires correctly for the size and plyPlace wheels on balancing machines to determine counterweights required to balance wheelsDismount wheels from trucks/equipment using lug wrenches and other hand and power toolsMount wheels onto trucks/equipmentReplace valve stems and remove puncturing objectsRepair tires that have been puncturedMaintain service vehicle – daily inspections, oil changes, etc.Keep truck fully stocked with tire accessories Maintain positive and professional relationships with customersMaintain tools and related tire accessoriesMaintain a clean shop and truck to reflect the proper corporate image to the publicProtect company assetsEmbrace Purcell’s culture of safety and perform all jobs in a safe mannerRegular attendance in accordance with assigned scheduleAbility to perform physical requirements as listed in job description Other essential and non-essential duties, as assigned by managementPay And BenefitsTotal Compensation Range: $18.00 - $40.00 per hour*Medical, Dental, Vision, Life Insurance, Disability, Flex-Spending, Health Savings Account, 401(k) with company match.Outside Service Technicians are compensated through a combination of hourly pay, daytime service commission, and night/weekend service commission. The listed range represents an estimated total of all compensation sources, listed as an hourly rate. Variables include relevant experience, certifications, geographic location, and willingness to participate in after-hours/on-call programs.DRUG TESTINGPurcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly, or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state.RequirementsREQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONSMinimum Education: High SchoolMinimum Job-Specific Experience: 3-5 yearsManagement Experience: N/ADriver’s License Required: YesOther Job-Specific Licenses or Certifications Required: Tire Industry Association CTS certification, vendor-provided training, DOT medical clearance, MSHA training (where applicable)Job-Specific KSA’sREQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.Communication KSA’sCommunicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.Physical RequirementsLifting, Carrying, Pushing, and Pulling up to 100 lbsFrequent standing, bending, kneeling, and crouchingWorking in hot and cold temperatures, both outdoors and indoorsWorking around dust, fumes, and loud noises