Co-Manager, Premium Outlets at Leesburg

About UsAbout the roleAs a Co-Manager, you will lead the customer experience and shape a strong store culture. You are the leader responsible for supporting a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You educate, coach, and mentor associates on modeling brand behaviors and building authentic customer relationships. You help coach the team to reach their full potential and ensure a welcoming shopping experience for all customers.The impact you can haveIn This Role, You'll Have The Opportunity ToCultivate a customer-focused environment that consistently delivers exceptional customer experiences.Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.Use technology to provide customers with a seamless omnichannel shopping experience.Hire and build an effective store team through training, coaching, and talent development.Create an inclusive store environment for associates where everyone feels welcome and engaged.Develop a strong operational dynamic within the team to achieve store goals.Promote in-store community events and philanthropic partnerships.Use tools and reporting to oversee store profitability, effective budgeting, and payroll.Analyze reporting to develop short and long-term retail plans.Manage the day-to-day operations of the store, including opening and closing.You'll bring to the role2+ years retail management or service industry experience (preferred)Brings a hospitality mindset when engaging with customers and associatesStrong people management skills and an ability to develop talentEffective leadership, interpersonal, and communication skills Technology proficient and ability to operate a point-of-sale systemStrong business acumen and ability to develop strategies and create action plans to drive resultsAction-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlinesBenefitsMedical, dental, and vision insurance 401(k) planPaid time off & holidaysOpportunities for monthly bonusesMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brands Community impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 2948-Leesburg Corner Premium-ANN-Leesburg, VA 20176Position TypeRegular/Full timeEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.