Optical Assistant Manager - Village Center
Description As an Assistant Sales Manager at Eye Pieces, you'll work alongside the Store Manager to oversee day-to-day retail operations in one of our mountainside boutique locations. In this hands-on leadership role, you'll coach team members, drive sales performance, maintain store standards and ensure that every guest receives the personalized service Eye Pieces is known for. You'll be empowered to take ownership of responsibilities including client engagement, associate development, and store presentation-all while gaining valuable leadership experience. This is an excellent opportunity to grow within Eye Pieces, blending retail, fashion, and optical in a fast-paced, high-touch environment. Essential Duties and Responsibilities:Support the Store Manager in achieving daily, weekly, and monthly sales goals.Assist with coaching, training, and motivating team members to ensure exceptional customer service.Deliver elevated shopping experiences by engaging customers, educating them on products, and guiding eyewear selection.Maintain high standards of visual merchandising and stock organization.Collaborate with opticians, lab technicians, and optical sales associates to ensure smooth in-store operations.Track and review KPIs to help identify opportunities and support action plans.Open and close the store in the absence of the Store Manager.Support promotional campaigns and clientele efforts.Uphold Eye Pieces' service and brand standards in every customer interaction. Location: Eye Pieces - Village Center - Vail, CO Start Date: ASAP Employment Type: Full Time Year Round Schedule: Flexible schedule is required, including evenings, weekends and holidays Pay Rate: $25-$30 / hour + commissions Job Closing Date: 5/30/2026 Minimum Requirements Education: High school diploma or equivalent required. Associate or bachelor's degree preferred. Will support efforts to gain professional certifications to grow in this career field (ABO-NCLE). Experience: 2-4 years of retail experience, preferably in luxury or fashion environments.At least 1 year of supervisory or team leadership experience is strongly preferred.Optical or healthcare-related experience is a plus but not required. Skills: Excellent interpersonal, communication, and problem-solving skills.Comfort working with diverse clientele and team members in a fast-paced setting.Strong attention to detail and commitment to delivering premium service experience.Basic computer proficiency (POS systems, Microsoft Office, Outlook).Enthusiasm for learning about eyewear, lenses, and emerging retail trends. Benefits Perks:Health Insurance - Dental, Vision, Life, Accident & Pet InsuranceWellness/Winter Bonus401(K) Plan with discretionary Employer MatchPaid Time Off & Paid Sick TimeSabbatical Program$500 Referral ProgramEmployee Assistance Program Why East West Hospitality: At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. Job Preview Video