Senior Technical Account Manager

About WisprWispr Flow is making it as effortless to interact with your devices as talking to a close friend.Today, Wispr Flow is the first voice dictation platform people use more than their keyboards - because it understands you perfectly on the first try. It's context-aware, personalized, and works anywhere you can type, on desktop or phone.In 2026, in addition to dictation, we're focused on building native actions - an agentic framework that understands you, and works reliably.We're a team of AI researchers, designers, growth experts, and engineers rethinking human-computer interaction from the ground up. We value high-agency teammates who communicate openly, obsess over users, and sweat the details. We thrive on spirited debate, truth-seeking, and real-world impact.We're grown our revenue +150% every quarter for the last 4 quarters, and have raised $81M from Tier 1 VC firms and other well-known angels.OverviewAs a Senior Technical Account Manager, you'll own a high-value book of enterprise customers delivering white-glove onboarding, proactive account management, and strategic partnership. You'll collaborate across CX, product, and engineering to make sure enterprise customers see Flow's full impact from day one.What You'll DoLead enterprise onboarding and pilot programs with measurable ROIManage a high number of customer accounts in your book of businessServe as the technical and strategic advisor for key enterprise relationshipsPartner with engineering to triage and communicate customer-reported issuesDrive ROI reporting, executive business reviews, and expansion conversationsBuild scalable systems for proactive issue management and communicationMentor mid-market TAMs and support engineers on process, tone, and deliveryBecome an expert in the Wispr Flow productWhat You Bring5-7+ years in enterprise TAM, customer success, or technical support rolesProven track record leading pilots or POCs through successful procurementExperience managing complex, multi-stakeholder relationshipsAnalytical mindset: able to track key customer metrics and design presentations that highlight ROI and overall valueExtremely organized and process-oriented, with strong attention to detailStrong technical acumen and ability to bridge product with customer outcomesExceptional communication, organization, and leadership skillsWe consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.