Client Support Coordinator (Split Shift Extended Care)
Job TypeFull-timeDescriptionClient Support Coordinator - Men's Extended Care HouseFull-Time Canaan, CTAbout The PositionThe Extended Care Coordinator plays a key role in creating a safe, structured, and supportive living environment for clients residing in Mountainside’s Men’s Extended Care House. This position supports individuals in early and ongoing recovery by fostering accountability, community connection, and day-to-day stability in a residential setting.This is an ideal opportunity for someone passionate about substance use disorder (SUD) recovery who enjoys hands-on work, building rapport with clients, and contributing to a recovery-focused community.ScheduleMonday - Tuesday: 12:00 am - 8:30 am, Wednesday - Friday: 4:00 pm -12:30 amYour RoleSupport a welcoming, calm, and recovery-oriented residential environmentComply with all federal, state, and accreditation requirementsAddress day-to-day, non-therapeutic client needs with professionalism and compassionPrepare for and support new admissions, including room readiness, client/family greetings, and completion of required documentationOrient new clients to the residence, expectations, and available servicesCoordinate and provide transportation for appointments, admissions, and discharges as assignedAssist with UTOX sample collection and processingSupport morning wake-ups and evening bed checks as neededConduct routine room inspections and report any guideline infractionsAssist with client store runs and prescription pickupsPerform quality assurance checks of the residence and ensure adequate supplies (linens, comforters, household items)Report maintenance or safety concerns and submit repair requestsPerform general errands (mail, supplies, food deliveries)Safely operate company vehicles in compliance with all traffic and safety regulationsCollaborate with team members to ensure a high standard of care and serviceQualificationsHigh School Diploma or GED – RequiredKnowledge of SUD recovery principles and recovery-oriented environments – RequiredAt least 1 year of experience working in substance use disorder treatment or recovery-focused settings – PreferredValid driver’s license with a clean driving record - RequiredAbility to remain calm, professional, and supportive in a male residential settingStrong communication, organization, and interpersonal skillsCompensationThe base rate of pay for this position is $17.00 to $22.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.BenefitsComprehensive benefit packagePaid Time Off (which increases after 1 year with Mountainside)Paid holidays including a Multicultural Holiday401(k) with employer matchingFree meals while working on the Canaan campusMonthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.About MountainsideMountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.Salary Description$17.00 to $22.00