Table Games Shift Manager
Responsibilities
Foster an environment that embodies Bally ’ s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere.
Enthusiastically promote Bally ’ s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Mentor team members to provide superior guest service
Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiative, and organizational goals.
Develop and maintain a welcoming, safe, professional, and friendly work environment
Select, train, and develop table games team member through education, training, coaching, and corrective action
Oversee the overall integrity of the table games department while on duty
Act as a liaison with managers from other departments
Perform other duties as assigned
Qualifications
Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
Must have a high school diploma or equivalent
Must have knowledge of all casino game rules
Must have knowledge of all applicable gaming regulations
Two to three years of casino management experience required
Strong organizational, planning, supervisory skills are required
Requires above-average math skills
Experience with scheduling and budget in a casino environment
Must have excellent interpersonal and communication skills
Must be able to work weekends, weeknights, and holidays
What ’ s in it for you
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical, dental, and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Physical Demands & Work Environment
Regularly required to see, talk, hear, walk, and stand
Frequently required to use hands to handle, feel, and reach
Occasionally required to sit or stoop
Occasionally lift and or move up to 30 pounds
The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.
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