Program Manager, Communications

About the role As Program Manager on Anthropic's Communications team, you'll be the person the Communications team relies on when stakes are highest: product launches, major announcements, and fast‐moving reactive situations. You'll turn complexity into clarity — structuring the work, orchestrating the people, and surfacing the right decisions to leadership at the right moments. This is a senior role for someone who deeply understands how communications teams operate — how campaigns come together, how crisis response actually unfolds, where things break down — and pairs that fluency with exceptional program management craft. Responsibilities Run the operating rhythm for major campaigns: planning, prioritization, status reporting that keeps leadership informed without slowing the team down, and retrospectives that produce real improvements Translate fast‐changing, ambiguous projects into clear workstreams, owners, timelines, and decision points, so the comms team always knows what's happening, who owns what, and which decisions are needed when Serve as a strategic thought partner: bring recommendations, surface risks and tradeoffs early, and drive decisions under pressure Build alignment and drive accountability across a wide range of cross‐functional partners (Product, Marketing, Policy, Legal, Research, and executive teams), often without formal authority Anticipate operational bottlenecks before they hit and resolve them, often with incomplete information and compressed timelines Design and continuously improve the team's operating framework: launching playbooks, crisis response protocols, escalation paths, and cross‐team coordination models, so each subsequent cycle becomes easier Required Qualifications Have 10+ years of experience in program management, communications operations, or a closely‐related discipline, including significant time working in or alongside communications teams Deeply understand how communications functions work — how campaigns are built, how media moments unfold, and how crisis response operates in practice Have led complex, high‐visibility programs under pressure, with a track record of bringing calm, structure, and momentum to chaotic situations Have experience with high‐growth teams whose processes need to scale as fast as they are Can influence and align senior stakeholders across very different functions and working styles, without relying on formal authority Possess impeccable organizational skills, paired with the judgment to know when process creates clarity and when it gets in the way Think strategically in real time — connecting the immediate fire drill to the bigger picture and helping leadership see around corners Are genuinely flexible: comfortable with last‐minute pivots, shifting priorities, and plans that change mid‐flight Are relentless about follow‐through: you don't let things drop, even when the team is at its busiest Communicate with exceptional clarity, especially when synthesizing messy situations for executive audiences Care about ensuring that transformative AI systems are developed safely Preferred Qualifications In‐house communications or agency experience at a high‐growth technology company Direct experience supporting crisis communications or rapid‐response efforts Experience standing up program management or operations functions from scratch Familiarity with the AI landscape and the issues shaping the public conversation around it Compensation Annual Salary: $255,000 — $320,000 USD Logistics Location‐based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience. Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience. Visa sponsorship: We sponsor visas for qualified applicants and will make every reasonable effort to obtain a visa if offered a position. Benefits We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space for collaboration. #J-18808-Ljbffr