Customer service - bank

Position Type: RegularRequired QualificationsMinimum of 1 year of work experience, which may include volunteer experience, internships, or other roles in an office environment.You will be working a set shift which may include weekend or evening hours. Please speak with your Talent Advisor for more information including shift differentials.Ability to multi-task with demonstrated experience in using multiple computing applications simultaneously.Ability to work in the office up to 75% - 100% of the time, as required. Preferred QualificationsActive listening skills along with the ability to engage in open-ended dialogue to gain a thorough understanding of the client's financial needs.Dedication to resolving a variety of complex client inquiries both through technology and by working closely with business partners within Schwab to identify efficient and effective methods to meet client goals.Ability to establish rapport with clients over the phone to create long term relationships with Schwab.Desire to be part of a supportive and collaborative team.High attention to detail to adhere to extensive bank policies, procedures, and guidelines.Drive to learn from a dedicated team manager focused on helping you reach clear performance objectives by providing leadership support and on-the-job learning.At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you – both today and in the future:401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsPaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insurance