Virtual Sales and Lead Management Assistant

Benefits:Bonus based on performanceFlexible scheduleTraining & developmentRemote – International Applicants WelcomeAbout UsFaithworks Total Ground Maintenance, LLC is a property maintenance company based in Central Florida, providing lawn maintenance, janitorial services, pressure washing, and facility support services for residential, commercial, and municipal properties.As our company continues to grow, we are seeking a reliable and detail-oriented Virtual Sales & Lead Management Assistant to help manage incoming leads, prepare basic estimates, and maintain our sales pipeline.This role supports our sales manager and leadership team by ensuring customer inquiries are handled quickly and professionally.Position OverviewWe are looking for a highly organized Virtual Assistant who can manage incoming sales inquiries, prepare simple service estimates in accordance with company pricing guidelines, and maintain accurate sales records.You will not be responsible for setting pricing or negotiating contracts. Instead, you will follow established pricing guides and templates to prepare estimates and support the sales process.This position is fully remote and open to international applicants with strong English communication skills.Key ResponsibilitiesLead ManagementRespond to inbound leads from website forms, email, and phone messagesGather necessary information from potential customers (service needed, property address, photos if required)Enter and update customer information in the CRM systemEstimate PreparationPrepare and send estimates using company pricing guidelines and templatesLook up property information using online tools (Google Maps, Zillow, or county property sites)Ensure estimates are clear, professional, and sent promptlySales Follow-UpFollow up with potential customers regarding estimatesTrack proposals sent and maintain follow-up remindersHelp convert leads into scheduled jobsSales Pipeline OrganizationMaintain accurate records of leads, estimates, and job statusUpdate spreadsheets and CRM recordsKeep sales activity organized for the sales managerAdministrative Sales SupportSchedule site visits for the sales manager when neededAssist with preparing documents for larger commercial bidsCommunicate with the internal team via Slack and emailRequirementsStrong written and spoken EnglishPrevious experience as a Virtual Assistant, Sales Assistant, or Customer Support RepresentativeExcellent organization and attention to detailComfortable working with spreadsheets and CRM systemsAbility to learn estimating templates and follow pricing guidelinesReliable high-speed internet connectionAbility to work during U.S. Eastern Time business hoursPreferred SkillsExperience supporting sales teamsExperience in preparing service estimates or proposalsFamiliarity with CRM systems or service scheduling softwareExperience in service-based industries (cleaning, landscaping, property maintenance, home services)Strong problem-solving and organizational skillsCompensationCompetitive hourly pay based on experiencePart-time to start (20–30 hours per week)Opportunity for long-term work and increased hours as the company growsScheduleMonday – FridayMust be available during U.S. Eastern Time business hoursThis is a remote position.