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New Business Representative I

AmericoKansas City, MOApril 15th, 2026
New Business Representative IJob SummaryWe are currently looking for a New Business Representative to join our team! Our New Business department is responsible for onboarding life/annuity policies and handling other New Business related administrative processes within the established guidelines and service levels. This role provides for the handling of inbound calls from internal agent/client-facing departments in support of application processing. New Business Annuity may have additional client-related call responsibilities.Key ResponsibilitiesReceive and process work received via telephone, email and other electronic methodsIndex and Submit application data into AWD, APNG, NBU, and NBUW.Review, make decisions and take appropriate actions to issue/close and process funding sources within acceptable time service standards.Communicate with Agents as needed during routine policy processingHandle internal phone inquiries from agent and client facing departmentsVarious other duties based on department needs including reporting, quality, testing, special assignments, and/or projectsExperience and QualificationsDetail-oriented with a strong attention to deadlinesAbility to prioritize tasks with competing deadlinesComputer proficiency and willingness to learn new systemsExcellent organizational skillsExceptional phone etiquitteTyping speed of at least 40 wpmAbility to work in a team environment2 year degree or years of relevant experience