Clinical Administrative Assistant - PRP Coordinator

Essential Functions: The Administrative Assistant coordinates the office operations to ensure efficiency and compliance with company policies. The role is vital in working with clients to ensure requests are handled timely and providing exceptional customer service. Other responsibilities and administrative duties include but are not limited to: Managing phone calls for the office including upper management and incoming and outgoing correspondence Greeting, welcoming, and assisting all visitors Managing the client schedule for field staff by scheduling appointments, follow-ups, etc. Preparing client invoices Opening and Closing the Office Retrieving emails and voicemails Coordinating with counselors for any cancelations Placing reminder/courtesy calls to confirm appointments w/clients Scanning lab reports, gas receipts, maintenance records, and related medication documents Managing the contact log for all client interactions such as rescheduling, same day cancels, no shows, and missed transportation etc. Conducting outreach to new and current clients Preparing and sorting all incoming and outgoing mail Any other duties as assigned Skills: Proven experience as an office administrator, office assistant or similar position Effective written, oral communication skills and interpersonal abilities Familiarity with office management procedures and basic accounting principles Excellent knowledge of MS Office Experience: AA Degree or equivalent experience Administrative: 1 years (Preferred) Customer service: 1 years (Preferred) Office administration: 1years (Preferred) Administrative assistant: 1years (Preferred) We are an equal opportunity employer and will consider all applications without regard to race, color, religion, ancestry or national origin, sex, age, marital status, sexual orientation, gender identity, disability, or genetic information. Applicants with disabilities that require an accommodation or assistance a position, please call 443-539-0958 or email hr@btstservices.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response. BTST IS A CARF-ACCREDITED LICENSED MENTAL HEALTH AGENCY providing comprehensive programming and integrated care to children, teens, and adults throughout the state of Maryland. We welcome clients to our modern and well-appointed clinics where we provide therapy, psychological evaluations, and medication management. Experience has taught us that many individuals seeking mental health services are frequently forced to receive treatment in clinics that are poorly maintained. Our mission is to become the leader and trail blazer in the health and social work fields by continuing to research, develop programing, and train tomorrow’s elite health care professionals to provide the best services to individuals, families and communities in need. We develop and strengthen our clients’ competencies in the core areas most important to their becoming healthy and productive members of their families and communities, including socialization, education and vocation. We work diligently to provide the best programming and evidence-based services to each client and their families. Pay: $36000 - $45000 / year Benefits: Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) 401(k) matching Referral program Paid training Job Type: fulltime Schedule: 8 hour shift Monday to Friday Day shift Education: Associate's degree Work location: On-site