Senior Entertainment Travel Consultant

Job description: Senior Entertainment Travel Consultant (Remote)Full time, United States*Afterhours department*Shift includes working nights, weekend and US holidays. We are excited to be on the lookout for an experienced Travel Consultant to join our Media & Entertainment division. This fast-paced role is based in the United States and would suit someone who has a passion for entertainment travel! As a Senior Entertainment Travel Consultant, you will Fulfill incoming travel requests/inquiries accurately & efficiently via Sabre GDS Assist with group bookings, air/hotels, etc. Provide proactive assistance on potential challenges that may arise for the client Manage location and large group movements Manage multiple complex itineraries Provide travel offers and general travel advice to travelers Understand and accurately apply travel supplier rules Maintain current knowledge of the state of the various travel industries supported Provide the customer with the required industry information, such as low fares, exchange costs, and penalties Adhere to client and BCD Media & Entertainment policies and procedures to maintain quality control  About you                            Solid working knowledge of the travel industry, policies, procedures, and processes Experience with travel industry systems (Sabre GDS) Strong verbal and written communication skills in English Proven ability to handle multiple priorities simultaneously Ability to work independently, exercising discretion and judgment Demonstrated professional customer service skills