Associate Director, Warehouse Operations

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.The Associate Director, Warehouse Operations oversees end-to-end execution of inbound logistics, returns sustainability, and Woodward warehouse operations across multiple Austin and Buda locations. This role is responsible for building scalable, safe, and disciplined warehouse networks capable of receiving up to 50 inbound loads per day while maintaining high standards of product care, inventory accuracy, and operational readiness.In This RoleLead inbound receiving operations across multiple Austin and Buda warehouses, managing up to 50 inbound container and trailer loads per dayOversee all unloading, receiving, staging, and putaway processes with a focus on safety, throughput, inventory accuracy, and labor efficiencyPartner with transportation, planning, and inventory teams to balance daily inbound volume against capacity and labor availabilityStandardize inbound SOPs across all locations while accommodating site-specific constraintsMonitor and improve KPIs including overtime, productivity, recordable incident rate, and contract labor costLead the newly established Returns Sustainability facility, ensuring disciplined, repeatable, and scalable operationsManage the receipt and processing of approximately two returns trailers per week, including receiving, grading, disposition, and system updatesOversee scrap dismantling processes to ensure materials are properly separated and recycled in line with sustainability goalsDrive continuous improvement initiatives that reduce waste and support Four Hands’ environmental objectivesMaintain safe material handling practices and ensure compliance with environmental and safety regulationsProvide oversight for Woodward operations, supporting trade show preparation, photography readiness, and sample handlingEnsure Woodward operates as a showcase facility that reflects Four Hands’ brand standards and executive-level expectationsSupport and coach the Manager, Operations at Woodward through clear direction, prioritization, and performance managementOther duties as assigned, in accordance with training and qualificationsUphold the Core Values and be a valuable member of the Four Hands TeamBe open and honestReach for excellenceAct with responsibilityValue the whole personEnjoy the journeyLeadership and Team ManagementLead and mentor team members ensuring efficient and effective operationsSet clear, measurable goals ensuring team accountability and focus Foster communication and collaboration across the team, supporting innovation and the adoption of digital tools Encourage individual growth through coaching, feedback, and development opportunities Promote a mindset of continuous improvement by encouraging teams to reflect on performance Support teams through organizational change by communicating clearly and maintaining transparency and empathy Execute operational plans that align departmental goals with company priorities Analyze market trends and performance data to inform decision-making and identify opportunities for growth The Ideal Person8+ years of progressive warehouse or distribution operations experience, including multi-site leadershipProven success managing high-volume inbound operationsExperience leading returns, reverse logistics, or sustainability programs preferredDemonstrated ability to standardize processes across multiple facilitiesStrong people leadership skills with experience managing managersAbout Four HandsHeadquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home.Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.Visit www.FourHands.com for more information.