Concierge / Front Desk Check in / Customer Service

Concierge / Front Desk Check in/ responsibilitiesGreeting customers promptlyObtaining customer and vehicle informationClearly reporting all vehicle symptoms as described by the customerDetermining and recommending needed maintenance base on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and updating customers frequentlyVerifying that the final invoice reconciles with the work performed on the repair orderExplaining all completed work and charges to customers Requirements:Customer Service experienceTeam PlayerToyota experience is a PLUS!Positive attitudeHigh volume mentality