Remote Technical Support Manager (Escalations)
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A technology firm is seeking a Technical Support Engineer to provide expert assistance and tackle complex technical issues. You will be the main point of contact for tickets, responsible for troubleshooting incidents, maintaining documentation, and enhancing processes. The ideal candidate has 3+ years of experience and strong communication skills. A background in networking and familiarity with RESTful APIs are essential. This role is hybrid based in Billings, Montana.#J-18808-Ljbffr