Technical Problem Solver / Puzzle Solver

Technical Problem Solver / Puzzle Solver is a remote review track for evaluating AI outputs across technical problem solver / puzzle solver specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it. Why this role matters Technical Problem Solver / Puzzle Solver specialist operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task actually gets done. Responsibilities Review AI outputs against current technical problem solver / puzzle solver specialist operations workflows, playbooks, and firm policy for Technical Problem Solver / Puzzle Solver assignments. Grade tone, escalation logic, and stakeholder fit on a structured rubric. Flag operational risk, missed escalations, and policy-adherence gaps with severity tags. Capture the right next step so the modeling team can train on it. Adjudicate disputed treatments against published playbooks or firm guidance. Maintain reviewer-quality scores in inter-rater calibration cycles. Qualifications Direct working experience in technical problem solver / puzzle solver specialist operations on real teams for Technical Problem Solver / Puzzle Solver work. Comfort applying multi-page rubrics consistently across long batches. Clear written reasoning that names the policy or workflow being applied. Strong attention to detail and the ability to flag when a prompt itself is the problem. Reliable async availability for at least 10 hours per week. Example tasks Grade a model's response to a real technical problem solver / puzzle solver specialist operations ticket and rate workflow, tone, and escalation. Flag a missed escalation with the right severity tag and corrected next step. Adjudicate a disputed playbook call between two reviewers using firm guidance. Audit a 25-row batch for rubric consistency and report drift to the program lead. Nice to have Prior experience training, calibrating, or QA-ing operations teams. Familiarity with AI-assisted workflow tooling and its failure modes. Bilingual experience for cross-region operations. Skills Operational review Policy adherence Workflow judgment Stakeholder communication Technical Problem Solver / Puzzle Solver specialist operations Work model Remote — US-eligible. Remote · Independent specialist contractor. Employment type: CONTRACTOR. Applicants must be authorized to work from US. Compensation Hourly rate confirmed after the interview process. Application process Apply through AuraOne's specialist intake for role-specific routing and review. Final project scope, schedule, and contractor terms are confirmed before placement.