Deputy Chief Information Officer

CompensationSalary Grade: CS124Minimum Starting Salary $92,960Final offer will be based on relevant experience, education, and other applicable factors.Compensation TypeSalaryEmployment TypeRegularFlsaExemptScheduled Weekly Hours40Position SummaryThe Deputy Chief Information Officer (Deputy CIO) is a senior IT executive who supports the Chief Information Officer (CIO) by overseeing daily technology operations, managing IT staff, and leading strategic initiatives. The Deputy CIO ensures reliable, secure, and efficient IT services, manages vendor relationships and budgets, and frequently serves as the acting CIO in the CIO’s absence.Duties & ResponsibilitiesOperational Leadership: Directing IT infrastructure, applications, support services, and system maintenance.Strategic Support: Assisting the CIO with strategic planning, policy development, and long-term goal setting.Management & Supervision: Hiring, mentoring, and evaluating IT personnel.Project Management: Leading cross-functional projects and ensuring timely delivery of IT services.Budget & Compliance: Monitoring expenditures, managing contracts, and ensuring compliance with security standards.In the absence of the CIO, serves as officer in charge of the Office of Information Technology (OIT). Evaluates the service delivery initiatives and efforts of OIT.Reviews service delivery feedbacks from students, faculty, and staff and recommends appropriate action to the OIT leadership to improve service delivery.Periodically reviews and categorizes service feedback to determine continuous improvement initiatives.Coordinates the different operational activities and schedules of all areas in OIT - applications and web development, information systems, projects, systems and network administration, technology services, and technology support and come up with the annual OIT operational calendar.Coordinates and ensures documentation of all OIT processes and procedures in electronic format.Develops procedures and recommends protocols to ensure the security of all SFCC information resources.Responsible for coordinating the content of the OIT website.Responds to after-hours emergencies and shall serve as the main point of contact for coordinating systems and infrastructure emergency procedures and practices.Performs related duties as assigned.Knowledge, Skills, And AbilitiesKnowledge of information security best practices.Knowledge of Information Technology Service Management (ITSM).Knowledge of IT project management principles.Knowledge of systems and network management and administration.Knowledge of applications/web development using a multi-tier architecture.Knowledge of information systems (preferably Banner).Knowledge of college policies and procedures.Skill in problem resolution and troubleshooting.Skill in the negotiation and coordination among peers.Skill in decision making and problem solving.Skill in interpersonal relations and in dealing with the public.Skill in oral and written communication.Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.Strong vendor negotiation skills.Stakeholder management skills.Ability to balance vision and execution.Ability to develop requests for and evaluate proposals in reference to information services technology.Ability to apply Baldridge/AQIP-based management approaches.Minimum QualificationsBachelor's Degree in Computer Science, Information Technology, or a related field.Eight (8) years in IT Management experience leading a wide range of information systems and technology functions including, but not limited to, service desk operations, technology support, systems and network administration, information systems, applications development, information security, with at least five (5) years of supervisory experience.Physical Demands No or very limited physical effort required. No or very limited exposure to physical risk. Work is normally performed in a typical interior/office work environment.Schedule DesignationThis position is located on campus in Santa Fe, New Mexico. Typically, 8:00 a.m. – 5:00 p.m., Monday through Friday. May be required to work after hours and/or weekends.Application InstructionsPlease upload the following documents in the "Resume Drop Box" section of your application: Resume Cover Letter Unofficial TranscriptsBest Consideration Date: 6/1/2026Notice Of Background Check And Education VerificationAll offers for employment with Santa Fe Community College (SFCC) are contingent upon a successful completion of a criminal background check. Some positions may require additional educational verification for compliance with accreditation standards.Additional Comments To ApplicantsApplications are disqualified in the first level of review if they do not meet all Minimum Qualifications listed in this job posting. (Years of experience are calculated based upon numbers of hours worked per week. Example: 2 years of experience working 20 hours per week equals 1 year of experience.) Relevant experience pertains to Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities described in this job posting. ASSUMPTIONS ARE NOT MADE at any level of SFCC’s Hiring Process if information presented in the application material does not clearly address the Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities. Number of pages of application material will not negatively/positively affect your application, however, LACK OF DETAIL may.EEO StatementAs an EEO employer, Santa Fe Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Santa Fe Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.ADA StatementThe SFCC is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), SFCC will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.SFCC Recruiting StatementSanta Fe Community College is a Hispanic-serving institution, which neighbors the eight northern Indian pueblos in Northern New Mexico. We are committed to attracting and retaining highly qualified and diverse faculty and staff. SFCC strives to make our campus a place where all individuals feel welcome, nurtured, and valued. At the heart of SFCC’s mission – Empower Students, Strengthen Community. Empoderar a los Estudiantes, Fortalecer a la Comunidad – is a commitment that higher education and opportunity should be open to everyone. SFCC fosters a welcoming environment and a climate of inclusivity for students, faculty, and staff. Join the SFCC team in working to empower students and strengthen community!For additional jobs apply at https://jobs.sfcc.edu