Lead Business Analyst

Company DescriptionHD CONSULTING INC DBA HANZO LABS focuses on delivering tailored business solutions and consulting services to meet the dynamic needs of modern industries. With a commitment to innovation and excellence, the company collaborates with clients to optimize processes, improve performance, and drive sustainable growth. As part of a forward-thinking team, HD CONSULTING INC provides an environment where professionals can thrive while contributing to impactful projects.Job Title: Lead Business AnalystLocation: Remote.Looking for Lead Business analyst: Mandatory requirements (non-negotiable): Strong banking Fraud & Claims experience and experience building AI agentic solution.This role brings deep industry knowledge and hands-on operational expertise to shape what we build, grounded in both real-world experience and industry best practices.Lead the translation of claims and fraud operations into intelligent and agentic automation capabilities.Ensures our automation and agentic capabilities reflect how claims are actually worked, not just how they are designed.Key Skills and competencies:Deep, hands-on expertise in claims operations, spanning intake, investigation and resolution with strong awareness of industry best practices.Collaborative leadership, with demonstrated ability to work effectively across business and technology groups.Excellent communication skills, with the ability to represent the voice of real-world claims operations while influencing toward more scalable and effective ways of working through new capabilities such as agentic solutions.