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Operations Manager - I&C Installations

About the role As Operations Manager for I&C Installations, you will lead operations and execution of the I&C Installation Services product line. This will include managing all aspects of execution and delivery for I&C Installation projects. You will report to the Sr. Director of Specialty Outage & Maintenance Services and will be based out of our Waltz Mill facility in Madison, PA. This role does require 25-30% travel. Key Responsibilities Delivering I&C Installation field projects at customer sites, as contracted in a safe manner. Profit and loss responsibilities including delivering aggregate margin-as-delivered, which should be greater than or equal to the product-specific objective from financial plan. Manage a team of employees supporting contract delivery, working with resource managers and recruiters to ensure field projects are correctly staffed to deliver I&C Installation Services. This includes full-time and contracted employees as well as union and non-union resources as applicable. Responsible for overall equipment and tooling strategy necessary to deliver projects. Responsible for staffing trained, qualified personnel, consistent with contractual requirements, including preparation, resource strategy, equipment/tooling readiness and site execution of contractual deliverables. Support I&C Customer Solutions Manager/Product Manager with product strategy, offer development, capital and innovation investments to meet market needs and secure order entry backlog maximizing profitability and long term growth. Analyze needs and develop unique customer solutions to address customer concerns. Support offer development as required led by Sales, Marketing and CSMs; support development of strategic focus, communication of vision for future and help promote a culture that aligns with organizational goals. Support in developing a culture that values customer service, human performance fundamentals, radiation protection practices and safety. Qualifications Bachelor's degree in a technical or business field 10 years of experience in Field Service Operations role Equivalent combination of education and experience will be considered Demonstrated ability to oversee project activities and opportunity management, conveying feedback on customer satisfaction, needs and opportunities Demonstrated successful business development skills including cost estimation, offer development and complex contract negotiations Compensation and Benefits The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $130,400.00 to $163,000.00 per year. LI-Hybrid Comprehensive Medical benefits including medical, dental, vision, prescription coverage with options for Health Savings Account (HSA) with employer contributions Wellness Programs including Employee Assistance Program 401(k) with Company Match Paid Vacations and Company Holidays Flexible Work Arrangements Educational Reimbursement and Career Programs Global Recognition and Service Programs Employee Referral Program Why Westinghouse? Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system: Safety and Quality Integrity and Trust Customer Focus and Innovation Speed and Passion to Win Teamwork and Accountability Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities. Get connected with Westinghouse on social media: Twitter | Facebook | LinkedIn | YouTube Westinghouse Global Headquarters are located in Cranberry Township, PA, with employees in 19 countries. Learn more at the Westinghouse Nuclear website. J-18808-Ljbffr