Food & Beverage Supervisor

SUMMARYThe Concessions Supervisor oversees exceptional customer service at Gillette Stadium's food and beverage assigned concourse locations and staff. Concessions include a variety of locations including: Beer Portables, Markets, and stands. A primary focus is to ensure exceptional customer service and that all alcohol sales policies are followed. DUTIES AND RESPONSIBILITIESVerify and monitor product inventories, before and during the event, to ensure they are maintained at the appropriate levels for service and sales objectives. Oversee the safe and responsible service of alcohol.Ensure proper food safety and sanitation practices are followed.Train and coach staff on basic food service operations.Oversee the assigned locations closing properly, timely and accurately with inventory control. Special projects and assignments as business dictatesSUPERVISORY RESPONSIBILITIES This position will oversee assigned concessions locations on event day.SKILLS AND QUALIFICATIONS Foodservice management experience is not necessary, but preferredMaintain a positive and professional demeanor at all timesTeam oriented and strong customer service skillsOrganized and attentive to detailStrong verbal communication skillsAbility to work in a fast-paced environmentPHYSICAL DEMANDS Ability to stand or walk for long periods of timeAbility to lift, carry 25lbs, bend, pull, reach, and push. May be required to reach upper levels of the stadium via walking inclined rampsAbility to work on main concourse, upper concourse, or plaza area as neededReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.WORK ENVIRONMENT Densely populated on event dayThe noise level in the work environment is usually loud on event daysAbility to work nights and weekendsPosition may require work in inclement weather to include heat, cold, rain, snow, and wind CERTIFICATES, LICENSES, REGISTRATIONS Serve Safe Certification or ability to obtain Serve Safe Certification.TEAMs Training Certification or ability to obtain TEAMs certification.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.