Community Support Associate (Hiring Immediately)

Day Program Professional Position Description Department: Operations Location: Various locations Reports To: Care Team Manager FLSA Status: Non-Exempt Company Summary:Beacon is a successful and national behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company's policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines, and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. You are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our "I CARE" core values of the organization – Integrity, Compassion, Advocacy, Respect and Excellence.Position Summary:The Day Program Professional is responsible for ensuring individuals have engaging and person-centered experiences that promote independence, community integration and overall well-being.Primary Responsibilities:Always be compliant with all company and regulatory policies and procedures.Implement daily activity schedules including community outings, events, and in-house. programming (arts, crafts, music, sensory activities)Promote community awareness and inclusion through responsible, courteous behavior.Ensure health and safety of individuals during program hours, transportation, and community activities.Provide personal care and support as needed.Assist individuals with personal finances, maintaining accurate documentation.Complete and submit incident reports per policy.Utilize crisis prevention and intervention strategies, using restrictive procedures only as a last resort.Participate in interdisciplinary planning and carry out goals from individual service plans.Attend staff meetings and complete required annual training.Travel to other program locations as needed.Team Member Expectations:Must be compliant with company and regulatory policies and procedures.Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living, its Individuals, Team Members, activities and affiliates, in accordance with all applicable laws (especially HIPAA) and contract terms.Promote Beacon in a positive manner and lead by example, modeling our core values in everyday behavior.Monitors and corrects employee gossip, harassment, favoritism, and other negative social workplace behaviors to ensure a positive and productive work environment.Understand how to approach and communicate with everyone at all levels.Treat everyone with dignity and respect while responding to their needs.Maintain and sustain a safe community environment and workplace.Apply trauma-Informed Care principals recognizing the presence of trauma symptoms and acknowledging the role trauma may play in an individual's life.Promote trauma-informed care at all levels of the organization and help create a culture that is sensitive to the feelings of our Individuals and avoid responding negatively to stigmas that they will never truly understand.Follow Beacon's policies, procedures, and manuals.Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry.Accept other duties as assigned. Professional Conduct and Management Effectiveness:In addition to evaluating your work performance you will be evaluated for the following work behaviors:Job Knowledge: Depth and breadth of knowledge supporting our organization goals.Quality of Work: Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general.Quantity of Work: Work output of the employee.Reliability: The extent to which the employee can be dependent upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent.Initiative and Creativity: The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions.Judgment: The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion.