AWS Telephony / IVR Application Developer
Position: AWS Telephony / IVR Application Developer
Location: St. Louis, NYC/Remote
Interview: In-Person
Job Type: Contract
Key Skills Required:
Amazon Connect (Contact Flows, Queues, Routing Profiles, Hours of Operation)
AWS Lambda (Node.js or Python)
Amazon Lex
DynamoDB
REST API Integration
AWS Secrets Manager / Parameter Store
CI/CD Pipelines
Telephony / IVR Development
Job Responsibilities:
Design, develop, and maintain Amazon Connect Contact Flows.
Build AWS Lambda functions and integrate REST APIs for IVR applications.
Configure Amazon Connect resources, including queues, routing profiles, and hours of operation.
Develop secure, scalable, and resilient serverless applications.
Implement robust error handling, retry logic, and structured logging.
Design DynamoDB solutions to support IVR workflows.
Deploy applications through CI/CD pipelines and collaborate with QA to deliver high-quality releases.