Remote Health Care Customer Service

A company is looking for a Health Care Customer Service Representative.Key ResponsibilitiesHandles inbound and outbound calls to resolve billing and payment issuesResponds to requests for information from patients/account holders professionallyFollows client-specific protocols while investigating and responding to inquiriesRequired Qualifications, Training, and Education1+ years of experience in a call center or customer service roleKnowledge of medical terminology, patient billing, and healthcare insurance preferredAbility to work in a fast-paced, deadline-oriented environmentStrong organizational skills and ability to manage multiple tasksFlexibility in scheduling, including evenings and weekends as required